TrustRadius Insights
Teamwork Projects is a versatile software that has proven to be indispensable for a wide range of use cases. Users have praised its …
Starting at $12.50 per user/per month
View PricingOverview
What is Teamwork.com?
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Gantt Charts (69)5.656%
- Email integration (61)3.636%
- Task Management (78)3.434%
- Document Management (69)1.717%
Pricing
Pro
$12.50
Cloud
per user/per month
Premium
$22.50
Cloud
per user/per month
Free Forever
Free
Cloud
Up to 5 users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamwork.com/projects…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Nioh Demo - Unbelievable Teamwork (Ogress Boss - Twilight Version)
YouTube
TEAMWORK MAKES THE DREAM....Oh no! Demo And Boom VS - Shellshock Live (Multiplayer)
YouTube
SMath Studio Teamwork Session Demo
YouTube
Transformers Fall of Cybertron Demo Multiplayer Gameplay Part 6 - Devestating Teamwork
YouTube
Mitel Teamwork - Demo
YouTube
Teamwork Server: Project branching
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Teamwork.com?
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners.
Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees.
Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees.
Teamwork.com Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Additional Features
- Supported: Time tracking
- Supported: Milestones
- Supported: Gantt ccharts
- Supported: User permissions
- Supported: Messages
- Supported: Board view
- Supported: Portfolio
- Supported: Workload
- Supported: Dashboard
- Supported: Filters
Teamwork.com Screenshots
Teamwork.com Videos
Teamwork Projects Overview
Getting started with Teamwork Projects
Reporting with Teamwork Projects
Using milestones
Using task templates
In this video, TrustRadius goes over some of the best project management software out there - including Teamwork.
Teamwork.com Integrations
Teamwork.com Competitors
Teamwork.com Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Comparisons
Compare with
Reviews and Ratings
(230)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Teamwork Projects is a versatile software that has proven to be indispensable for a wide range of use cases. Users have praised its ability to streamline project workflows and monitor progress effectively. It serves as a comprehensive task management tool, allowing organizations to manage client accounts, personal tasks, and internal tasks all in one place. With features like cost estimation, duration estimation, and Gantt chart visualization, Teamwork Projects enhances project management consistency and ease of use. Additionally, the seamless synchronization with various devices enables users to modify tasks and communicate effectively with their teams on the go.
One of the key areas where Teamwork Projects excels is in marketing divisions. It caters to their specific needs and acts as a hub for all project-related work. This software is also widely adopted by businesses for managing maintenance tasks such as website and social media management, which helps ensure that important tasks are completed efficiently. Moreover, Teamwork Projects is instrumental in organizing work across multiple campuses or when dealing with geographically dispersed teams. It provides alignment among stakeholders regardless of their physical locations.
For small business owners, Teamwork Projects offers an array of functionalities that prove invaluable for project management purposes. From time tracking and invoicing to creating a customized interface, this software allows small business owners to efficiently manage their projects and keep track of their progress.
The versatility of Teamwork Projects extends beyond traditional project management use cases. It has been successfully utilized for internal projects such as hiring and onboarding team members. By providing visibility into the progress of individual parts of larger projects, it ensures that no details are missed during critical processes like onboarding new employees.
The software's reporting capabilities are highly regarded by its users who find it useful for evaluating efficiency and making data-driven decisions based on the exported time-tracking data. Furthermore, Teamwork Projects fosters excellent communication and collaboration within teams by enabling users to assign tasks, track progress, and keep employees informed about their responsibilities.
Teamwork Projects is not limited to project management alone. It is widely adopted across organizations for managing client activities, tasks, projects, sales, and marketing campaigns. With its ability to handle daily, weekly, and monthly management as well as strategic onboarding of new projects with pre-created task sets, Teamwork Projects provides a solution for managing the entire lifecycle of various types of projects.
Overall, Teamwork Projects is highly regarded by its users for its versatility, ease of use, and range of features. From marketing divisions to small business owners and even behavioral health consulting companies, this software has
Seamless and Ubiquitous Access: Users have praised Teamwork.com for its seamless and ubiquitous access across various devices, including web browsers, tablets, and smartphones. Many reviewers have found the availability of native apps for Android and iOS to be a valuable feature that allows them to access the software wherever they are.
Clean and User-Friendly Interface: The clean and crisp design of Teamwork.com's user interface has garnered high praise from users. They find it incredibly easy to use, with no formal training required for their user community to adapt quickly. The intuitive and user-friendly nature of the interface contributes to its ease of use.
Feature-Richness: Users appreciate the extensive functionality offered by Teamwork.com, allowing businesses to consolidate multiple project management tools into one platform. Many reviewers mention replacing tools like Microsoft Project, Basecamp, Trello, Asana, LeanKit, and JIRA with Teamwork.com due to its feature-richness. The constant enhancement of the product through regular updates is also highly appreciated by users.
Complex and Non-Intuitive User Interface: Some users have found the user interface of Teamwork.com to be complex and not intuitive, leading to a long learning curve and difficulty in onboarding for both teams and clients. They feel that the software is overwhelming and cluttered with various options, making it challenging for users who are not trained in project management or familiar with project management tools.
Limited Customization Options: Users have mentioned limitations in customization, such as the inability to edit notes simultaneously, causing duplicate copies. They also express a desire for more flexibility in tailoring the software to their specific needs. The reporting features are considered to be lacking in terms of customization options, with users expressing a desire for more control and the ability to customize reports according to their specific requirements.
Lack of Mobile-Friendly Interface: The mobile native application is mentioned as an area that could be improved to provide a better user experience. Users suggest that the software lacks a user-friendly mobile interface, making it difficult to have a seamless experience on mobile devices. They feel that this hinders their ability to access and manage tasks while on-the-go.
Users commonly recommend exploring the software's potential for both internal and external purposes, mentioning variations of the software where consumers can log in to see the progress of their orders.
Many reviewers suggest that the software is more suitable for large and complex projects compared to sleeker options like Basecamp or Slack.
Several users recommend having a primary administrator for software implementation and management. They advise learning all the different tools and gadgets within the software, as it takes time to fully learn and utilize its features. Some users also recommend training team members beforehand for a smoother transition.
Attribute Ratings
Reviews
(51-75 of 80)Companies can't remove reviews or game the system. Here's why
September 03, 2018
Project Management in a lite way but right
Teamwork Projects is being used in our organization as a project management platform. It is used by our sales department to follow up on initiatives and SOPs editing/creation. It is also used by our support team for internal cases management and also to make follow up on contracts/projects with our external customers. It encourages collaboration among the teams and related staff in order to accomplish goals and get jobs done.
- Notifications
- Case management
- Access management
- Role assignment
- Tasks involvement
- Collaboration in teams
- Does time tracking but cannot be used as productivity indicator
- Resource management is not as robust as other solutions
- Needs to be integrated with 3rd party software for document handling and calendars
- Notifications in some tasks can get deactivated for no reason, making zombie or abandoned tasks.
August 10, 2018
Teamwork is great
The whole organization uses Teamwork. It has made us more organized and efficient. It is easy to create task templates to make assigning tasks a sinch. We use it both for recurring monthly tasks and for special projects.
- Managing the team's tasks is really easy.
- Easy to use
- Great keyboard shortcuts
- Nothing comes to mind.
We use Teamwork Projects to manage internal and external projects. It gives us one place to go to collaborate on the details of a project. We manage everything from our internal blog schedule to large software projects.
- The user experience keeps things orderly and easy to understand. Valuable information is always in the forefront.
- Ability to shift from lists to cards has been very helpful in many of our projects where things are bouncing around.
- Teamwork Projects is great at having the ability to configure what components are going to be used on a project by project basis. It keeps the focus where it is needed.
- I'd like to have the ability to have at least one member of a client company be a more functional free account. It's hard to keep up with the licenses and remember to shuffle when people are in and out of project and deciding who is a paid account and who is not.
- Wish it had the ability to create a simple web form for support requests or bug submissions to a project without having to use the add on product which is more than we need.
June 14, 2018
We LOVE Teamwork at our agency! Stay ORGANIZED!
Teamwork Project is used across the whole organization at our company. It addresses the issue of having our clients up to date on the tasks we are currently doing for them. It helps us to communicate with them in an organized way. If they have a comment to make regarding a certain task, they can ask us directly through the platform and anyone in our agency who needs to be notified about that project will receive an email.
- You can create a very detailed task, assign team members to the task, upload images, and there's a time tracker which is really useful when billing clients per hour.
- Very useful dashboard which provides all the info you need to know, such as tasks that are due soon, completed tasks, who have tasks assigned, an overview of your projects and any other important notes.
- User-friendly and very easy to use. Our whole team was able to adapt within the first week of using the platform.
- Our clients love it!! We always get KUDOS and positive feedback from any client whom we invite to a project.
- Mobile app needs further development. It lacks a lot of things that other task-apps have. The mobile app definitely needs improvement
- Price - it's a little expensive, especially for micro businesses. It's not outrageous but the price is high
- Daily email reporting -- could get better, it lacks a lot of information I would like to see
June 07, 2018
Review: Teamwork Projects
Teamwork is a fast application accessed via an internet browser. Teamwork offers 3 separate programs: Projects, Chat, and Desk. As a small business owner, I solely use Projects.
Teamwork Projects allows for project managing multiple projects with different clients, as well as tracking time, sending invoices, creating a company look and feel to the interface, task lists, production scheduling, and more.
Teamwork Projects allows for project managing multiple projects with different clients, as well as tracking time, sending invoices, creating a company look and feel to the interface, task lists, production scheduling, and more.
- Projects allow you to create insanely detailed task lists and production schedules. One can assign projects to different users, set due dates (which update in your calendar), and set up simple scripts for task accomplishments based on previously completed tasks. There is a lot of variety to the ways you can set up task lists, so much that I continue to find new and better ways to use the system. You can also create templates to easily copy similar tasks to new projects.
- Projects allow for client customization and project lists. It's very simple for me to create a new client and assign projects to them. If you are working on multiple projects for a client, the UI makes it easy to copy projects (to carry client details over). Clients are also listed under the project pane and it's so simple to jump from project to project.
- Projects have a built-in task time tracker. This is great. Other applications either have unintuitive time trackers or nothing at all, meaning you'll need a third party application to track time. Project and business management are always done best if you can contain more of your work into a single software. That's the reality. You can clock time for projects specific to a task on the task list, and later do an in-depth analysis to see which projects or tasks are sucking up your time.
- Teamwork has great customer service and troubleshooting. I've had a few issues, even initially with selecting a project management software, and getting onto chat with the team has been super fast and easy.
- Teamwork's invoicing application within Projects isn't very good. It's convoluted and needs an overhaul. It's actually so bad and hard to use that I looked up bookkeeping software to use instead.
- This isn't necessarily a negative point to Projects, but there are so many options for customization and specificity within Projects that it will take a lot of time to look into every process. I love Projects, but if you really want to know it, you're going to have to take a lot of time to watch webcasts and mess around with the software.
- The production schedule and due date features of Projects are a bit confusing. It's nice to be able to place tasks and deadlines into a calendar, but ultimately it's hard to parse and ensure the accuracy of things. Perhaps with a single person, the ONLY project managing this wouldn't be so bad to ensure accuracy, but running a small business doesn't allow for having the time to work in Teamwork all day.
We're using Teamwork Desk for customer support. Our customers can email their issues, submit a ticket through our platform, or use popup form. Desk allows us to provide assistance to our customers when they need it. One of the reasons we chose Desk is the integration with Teamwork Projects. So we can turn tickets into tasks to be completed. That allows us to track work associated with tickets, and be able to deliver flawless service.
- Smart Inboxes allow us to filter tickets into specific themes/categories that we can use for prioritization
- Teamwork Desk integrates with Teamwork Projects to turn tickets into tasks
- The text editor is pretty easy to use to write replies, insert (paste) images, etc.
- Feedback email sent to customers works well, customers leave ratings
- Some great ways to automate certain stuff
- API and webhooks are very flexible and detailed
- Desk allows part-time agents which they don't charge for, so you can bring someone in to help on select tickets
- Help docs can be cumbersome to manage, especially write articles
- The mobile app is good, but there's A LOT of room for improvement (I believe they are working on new app)
- Pricing can be a bit steep the more users you get for higher end plan
- Needs to provide a good way to integrate third-party data inside tickets... For example, show customer's orders while viewing ticket
- Needs a better popup form, current "Access" widget is not very good
May 18, 2018
Got us on track!
Teamwork Projects was implemented at the beginning of 2018 and is being used by all members of the organization. The organization is a small behavioral health consulting company. They were running year-long consulting engagement contracts without any real structure. Teamwork Projects was brought in to rein in the chaos and allow for strategic planning and tactical execution.
- Easy, cloud-based, user-friendly interface.
- Time reporting and detailed tracking are dead easy.
- Dashboard overview gives a clear picture of overall, and individual, project status.
- The gantt chart is hard to work with. It's mainly just the user experience. It is hard to navigate and view. There are some very simple things they could do to make the experience much more intuitive.
- The task list/task structure can be confusing for new users. It is a very useful feature, but not the most intuitive feature and can cause some confusion, especially for new and non-technical users.
- The Kanban board is a great feature, but again not the best user experience. The blocks are large, and you can't fit a lot on one screen without reducing the resolution. I believe it is fairly new, so am hopeful it will improve as the feature matures.
May 10, 2018
Quick and Easy Ticket Software
Currently, I am using Teamwork Desk to take care of our Support Tickets. We use a form on our website that our clients use to let us know when they need help with problems on their website. Once they submit the form our whole gets a notification that lets us know who and when the client submitted a ticket. Once this has been finished one of our team members will go in and delicate the support ticket to the correct individual. Everything works seamlessly. After the ticket has been finished we mark the ticket with the appropriate tag and the client will receive an email letting them know everything has been taken care of. I highly recommend Teamwork Desk if your looking for a software to help you get all your support tickets organized this is the product for you.
- Organization
- Email Alerts to clients and us
- Intuitive
- Thread Sometimes Gets Confusing Stacks sort of like Gmail
- Cost Per Ticket
- Tickets Ended up in Junk Before
April 15, 2018
Superb Cloud-Based Project Management Platform
Teamwork Projects is the sole and standard platform used throughout the organization for the management of our whole projects portfolio. This covers all project types, including IT, business development, operations management, meetings and planning. We were looking for a solution that would centrally hold all of our programmes and initiatives and yet still be cost effective and easy to use.
- Ubiquitous Access: Teamwork Projects runs on every platform including web browsers, tablets and smartphones. For the mobile editions, Teamwork Projects also has native apps for Android and iOS which means my user community has ubiquitous access to the product no matter where they are.
- Usability: The design of the user interface is clean, crisp and incredibly easy to use. My user community has generally got to grips with the product with no formal training. The product is intuitive and very user-friendly.
- Updates: The product is being enhanced constantly; we see new features every month
- Support: Online and human support is always effective and highly responsive
- More work needed on the Boards feature - the current feature is good but not on par with a full-blown kanban type tool
- Reporting - to be fair, reporting is more than sufficient for our day-to-day needs and Teamwork are gradually releasing more functionality in this area
- Dashboards - currently these are fixed. Whilst it's not a showstopper for us as we create reports to address it but it would be nice to see some investment here
- Consolidated views - Other than via the reports you can't visualise information in a consolidated fashion - such as overall portfolio Gantt charts
April 12, 2018
Teamwork Brings the team to one spot
We used Teamwork both as a chat client and as a way to timetable our projects and map out projects on a yearly or monthly level. We were also able to store assets from meets, notes, Client Logos and other assets needed for keeping track of tasks and random information we received from emails.
- The Teamwork Chat Client was basic but good.
- The timetable and ability to view projects timelines in a month view was great for setting milestones and being able to predict if we could meet deadlines.
- The task management tool was very robust and detailed when compared to Asana.
- It takes a little while to figure out like every program does.
- I wish that it would integrate better with Google drive.
- If you're not responsible for a task it won't show up on the calendar (i.e. if you're only "following" that task).
February 02, 2018
Help organize our teams and reduced project risk
We have been using Teamwork Projects for several years. It works really well for us and the types of projects that we do. We have several different teams (Operations, PM, Technology) that work on projects and our projects span across several months and sometimes years. This product has given us great visibility into our projects and at what stage they are at. We have been using another product for source saturation but have recently been testing teamwork projects to replace that tool.
- Quickly able to see when a project is behind and at risk.
- We meet 2x a week to review open tasks and identify bottlenecks, etc. We do this review easily in the the platform using custom date ranges.
- It really helps individuals see what is due and what is upcoming and help them prioritize what they need to work on.
- You have the ability to build different task lists for the different stages of the project.
- It is awesome that we can build task list templates. For example, we build it out with all of the possible task needed for a scanning template, create it and then can easily edit out the items that are not needed for that project. Great tool that makes people think through that project and steps are not missed.
- Wish that we could get a gantt chart for our resource saturation.
- Wish that we could get resource saturation at not only the individual level but also for equipment. We are testing a workaround by making the printer an individual - no comment on this yet.
- Wish they had cost base-lining.
- Unable to see budget to actual. You can set hourly rates for individuals but we do a lot of printing, mailing, data collection services that are material costs. You can record an expense - but no viability in the system for budget to actual costs.
January 18, 2018
Teamwork Projects - manage your PROjects like a PRO.
Teamwork Projects is used to help with submitting tasks and tracking time spent on getting a particular task done. The whole organization uses it, but the IT department, social media department, and graphic designers make the most of it.
- Tracking time spent on tasks
- Assigning tasks and notifying
- Including attachments and files
- It's not intuitive enough to be my favourite tool
- The mobile app is not developed well yet
- It takes some time to get into it and actually like the tool
December 08, 2017
Teamwork PM review
Teamwork is being used company wide but our implementation team uses it the most out of any department. Using Teamwork allows all of our onboarding to be in one place and allows full transparency. We also use it for internal projects such as development tasks and daily task management.
- Organized Project Management
- Easy workflow management
- Task Management
- Interface
- Historical task management and visibility
- Better daily email reports
November 21, 2017
The best part about being in a Team(work)
It is being used across the whole organization. It is addressing active communication across different working groups, allows individuals to be accountable for tasks, makes goals achievable by highlighting stepping stones and makes information easily viewable and not viewable for the appropriate personnel.
It is a platform where resources are also stored such as meeting minutes, draft projects and centralized contact details for all involved in the certain projects.
- Task management, allowing due dates, sub tasks and categorization.
- Storing meeting notes and editable notes that multiple people can work on together.
- Allowing group threads to be easily stored, read and categorized.
- The process of moving between tabs can be clunky at times.
- Notes cannot be edited at the same time as another person causing duplicate copies.
- The process of deleting uploaded resources can be time consuming as it needs to be done one at a time.
November 21, 2017
Teamwork Is a Terrific Tool for Improving Operations and Efficiency
I work for a small web design and search engine optimization company located just outside of Philadelphia. About two years ago we made the switch to Teamwork from a system that consisted of whiteboard reminders. As our organization began to grow, we realize that a more sophisticated method of project management was needed to continuously deliver quality for our clients. It took a little bit of time to get the team used to teamwork projects, but the platform helps us solve many different issues including overlooked tasks and missed milestones. Since a vast majority of our business is run off of a recurring job, Teamwork made the operations of the company much more straightforward with its recurring and dependent reminders.
- Recurring Tasks. Anybody who is involved in the search engine optimization field knows that there are tasks you must complete every single month for your clients. Teamwork has made the reminder for backlink development, content creation, and on-site optimization much more manageable with its recurring reminders.
- Depended Tasks. When it comes to web developers, there are specific tasks that cannot be completed ahead of another task. In the beginning, we found ourselves tripping over each other because one department would begin working on one module before the dependent module created by another department was finished. This would inevitably lead to conflict between multiple departments. Teamwork has solved this problem with its task dependencies. Now a department will only be alerted to a new task when the previous department has completed its work.
- Milestone Completion. Put simply - teamwork projects has given us the ability to track our progress with projects and determine whether or not you will meet the milestone. The milestone reminder module now helps project managers calculate whether or not projects will be completed within the desired time. This also allows the PMs to make any staff or resource adjustments to meet the milestone instead of overshooting it.
- Some staff members (myself included) have found the overabundance of data on the dashboards a little bit overwhelming. In certain aspects, I would like Teamwork to more closely mimic the simplicity of base camp.
- The calendar view of upcoming tasks and milestones is also a little bit confusing and I feel delivers too much data.
November 16, 2017
Teamwork Projects: Flexible, Robust and Effective
We use Teamwork Projects to organize and manage client work at our online marketing agency. It is the primary project management platform for our company. As part of organizing our projects and tasks we also conduct most of our client communication through Teamwork Projects. It is the central system for coordinating the work we are doing.
- We are able to manage permissions effectively at many levels where appropriate. Our clients only see the projects they are working on and different team members may have limited visibility to specific milestones and task lists.
- Task organization is very flexible with the potential to create sub tasks with all of the same functionality. Additionally, dependencies can occur at many different levels. All together we have been able to manage a wide range of types of work across many different people within the system without customization.
- The dashboard gives a good overview of all of the tasks that need to be done. It is simply organized and makes it easy to stay focused.
- The tagging functionality feels someone limited in that it must be established for the entire instance and cannot be customized at the project level.
- Categories can feel strange in that they don't seem to work the same across different elements (files, messages, tasks) and overlap oddly with tags.
- The calendar view can be tricky to filter efficiently when working with many projects.
- The notification system needs revisited. If you stay on top of it, great. But it can quickly spiral out of control and sometimes seems to completely disappear.
November 16, 2017
Teamwork Projects great for tasks and working together.
We have used Teamwork Projects to help us manage the design, fabrication, and shipping of large pieces of industrial equipment with a variety of components. It has helped us keep track of where each piece is in the process, what needs to be done and who needs to do it. We mostly used it in that department but we did also use it for smaller internal projects including hiring and onboarding team members. The biggest problems Teamwork Projects helped us with is really just keeping track of where in our process the individual parts of larger pieces that make up a whole were.
- We set up a project with each part of the equipment and under that part set the steps of the process to move from design to installed on site. This includes multiple checks, drawings, fabrication, shipping, arrival on site and other steps.
- Tasks also worked well you can assign tasks to yourself or other team members with deadlines, details etc... and then follow up on them seeing how the task is progressing and how each team member and the project overall is moving forward and meeting deadlines.
- Teamwork Projects has a Gantt Chart feature build in that is easy to use and is helpful for time parts of the project as it progresses. Our equipment has multiple pieces to fabricate some take months to build and some take hours. The Gantt chart helped us to plan ahead and make sure the long lead items where started early enough to deliver with the smaller ones.
- We had an issue with data entry and repeating the same task multiple times. We had a process to go through and would have liked to repeat the process with assigned people and even deadlines frequently for each piece.
- For a big project Teamwork Project worked well but it may add too much work to the project. Just entering and updating tasks at time felt like it was taking up a big chunk of the day. This could be due to the way we use it.
- I had issues with the down carrot to the left of a task. It provided a pulldown menu and I constantly expected it to reveal the subtasks. Some of this is just my brain and not Teamwork Projects but it was a constant frustration for me.
November 14, 2017
Teamwork Project: Project Management for Your Entire Team, and Not Your Entire Budget
I am using Teamwork Projects to track projects for my tech team on a detailed level, as well as tracking high-level deliverables for our other program areas for cross-collaboration purposes as needed per project. I also work with our leadership to be sure they have a robust chart view of projects for the tracking of milestones for org-level fiscal year goals.
In addition, I have used the application to export time-tracking data for my tech team to illustrate resource allocation and use; both for the balancing of work pipeline across the team and for each team SME. This was a key in making a successful case for additional team FTE acquisitions.
In addition, I have used the application to export time-tracking data for my tech team to illustrate resource allocation and use; both for the balancing of work pipeline across the team and for each team SME. This was a key in making a successful case for additional team FTE acquisitions.
- Clear hierarchical menu system, allowing for ease of use and a relatively flat learning curve for non-project management staff.
- Robust communication system both within and outside of (email integration) the application makes communication protocol simple and precise, without the need for non-project management staff to be constantly logged into the application.
- Rapid response customer service via email. Often responding within a 30-minute window.
- Flexible project builds lending the application to both Waterfall and Agile project management, including Kanban.
- Being a SaaS application, Teamwork Projects can become sluggish during peak use.
- Constant evolution of the application (a good thing!) can sometimes lead to sudden functionality bugs.
- Dashboard is a bit messy and really not functional as named.
- In-app reporting is weak, however data exports to .pdf for quick visuals, or .xlsx for data analysis solve this for my purposes.
November 14, 2017
If You Are Willing To Pay For A Robust Tool With Great Reporting & Time Tracking Features - Teamwork May Be Worth The Investment
I used Teamwork Projects extensively at my previous company. I also consulted with other companies to implement the software as a certified Teamwork Expert. In Teamwork, we managed every single thing that needed to be done.
We used to say "if it's not in Teamwork, it didn't happen."
Teamwork was useful for planning, communicating and collaborating, time tracking, and reporting.
A project manager would put everything that needed to be done in Teamwork and assign it out. This could include time estimates, dates, etc. Then every employee can pull up Teamwork and see exactly what they need to do.
As we are working on tasks we are constantly updating our tasks in Teamwork by posting comments, uploading files, and tracking time. This way management instantly knows the status of every task and project being done in the company.
Because we tracked our time in Teamwork, we could look over time and see how effective we were being. Time is typically your biggest cost. I found it extremely useful to figure out what we should be charging clients (even if you aren't charging by the hour, you still need to know).
- The Everything Tab - In The Everything Tab, employees can click on "All Tasks" and instantly see a list of what needs to be done. They can sort these by due date, priority, and other custom sorting options. SUPER EASY to help manage employee's time.
- Project organization and reports - If you are organizing projects in Teamwork correctly, they have quite a few nice reports such as the Gantt Chart, Time Report, Workload Report, Project Overview, and Project Chart. This makes it easy when you are over multiple teams and projects to instantly know the status on every single task or project in the company. This is both from a high level (looking over many projects at once) and even down to an individual task level.
- Time Tracking - Teamwork's time tracking is really good. It is really easy to track time and because you can track time according to tasks, it really helps you look at how you are spending your time. I think this is really underrated. You can log your time throughout the day by tasks or by project. They also have a timer app if that's an easier method for you.
- Load Time - I'm sure they are working on this but I found Teamwork Projects does tend to load a little slowly. If you use some shortcuts and tricks to navigate quickly it may not be noticeable but I've tested out other software and some other platforms seem to load considerably faster.
- Board View - I'm not a fan of the card system in general. I know a lot of people like it so take this for a grain of salt but the integration between board view and task view is not super smooth. Projects don't automatically have columns (although you can probably set defaults) and if you don't manually assign a column to each task, they are put in the backlog, which basically makes it so you have tons of tasks in there. It isn't terrible but software like Goodday.Work had a much smoother system for having both board views and list views.
- Expensive - It was a little on the high side before they upped their prices, but now with them charging $69/month for just the low level plan (from $49/month), it's a quite a bit higher than other options out there. This is even more drastic when you consider what other companies give with their free plans. I believe Asana only charges you when you are over 15 users, Goodday.Work is still free, and Trello is basically free if you don't mind storing files somewhere else and not using integrations.
November 14, 2017
Too complex
We were initially using Basecamp for project management at my digital agency but we eventually outgrew it so we searched for alternatives and Teamwork was the one we chose. The transition from Basecamp to Teamwork was extremely easy with their import feature, however, the software is complex and neither my team or my clients wanted to use it. The learning curve was extremely long.
The complexity is obviously because the tool is powerful however the on-boarding was painful, especially internally with my team. It took us a whole month to try to understand it and get buy-in from the team so eventually we gave up. We ended up moving to Asana and within a week we were up and running.
The complexity is obviously because the tool is powerful however the on-boarding was painful, especially internally with my team. It took us a whole month to try to understand it and get buy-in from the team so eventually we gave up. We ended up moving to Asana and within a week we were up and running.
- Import from Basecamp was a breeze.
- Gantt Charts for full project view.
- Dependable tasks.
- User interface is too complex (and I particularly don't like the logo...)
- Long learning curve and hard on-boarding for teams and clients alike.
- Difficulty with templates (have to be done in individual task lists)
November 14, 2017
Efficient and effective for a small agency
We use Teamwork across the whole organization to manage project work flow between the accounts team and the creative team. It addresses organization and trackability of the work for client billing
- It's really great at organizing projects into sub-categories using the milestones and tasks.
- It's simple to track hours and assign them to tasks, which makes billing clients very simple.
- The reminder emails are great, and help you stay on track of upcoming due dates and who's responsible for certain aspects of projects.
- The calendar is also great for getting a top-level snapshot of all the work flowing through the company at that given moment.
- The task functionality leaves something to be desired, and is somewhat redundant depending on your use of the milestone tool.
- The printing format should be better for job tickets, since we still print out tickets for each job I wish there were more diverse print settings for job reports.
- The dashboard organized chronologically isn't the best in list format, the calendar should be on the homepage.
November 14, 2017
Great Project Collaboration Tool for Teams On and Off-site
Teamwork was used by the content team as a tool to move content initiatives through the concept, development and launch process. It was a tool to show us where any one content piece was in this process along with deliverables by others to move it further. As a collaboration tool, it aided us in communication, updates and general awareness. We also used other tools to supplement some of the communication needs, but Teamwork was the home of all outstanding content projects and timelines. It was also a good place to capture ideas that may later turn into content initiatives.
- Great for collaboration with teams, onsite and off.
- Allows for task creation to make sure people are meeting their deadlines.
- Alerts help notify team members of updates or items that require their attention.
- Buy-in from all users is CRITICAL. Without it, your use of the tool will fall by the wayside.
- For larger, more task-oriented projects, a more robust project management tool may be needed. This was a great tool for smaller team collaboration.
November 13, 2017
Teamwork is a lifesaver!
The company I was with previous to my current company used Teamwork Projects 24/7. Every single member of the company, from accounting to design to the C-Suite had Teamwork open at all times. In our company, we needed communication between departments frequently, and it was a great way to communicate about job statuses and also a great way to track projects! The to-do list design is great for Type-A people like me. I also liked how you could view the Gantt Chart for a different view of the life of a project.
- Teamwork offers quick, instant solutions to communication problems within our company.
- Teamwork is a visually appealing project-managing software, which makes it so much easier to use!
- Teamwork gives you a great system for tracking projects and making sure you are meeting deadlines.
- Teamwork offers a variety of ways to communicate - message threads, commenting on job statuses, notebooks, etc. If your company uses Teamwork well, nothing will slip through the cracks!
- Teamwork can sometimes get a little glitchy. It is usually resolved in hours time not days, but sometimes it can be frustrating when you need to edit a project and it is glitching.
- It would be great to have a flagging system similar to Gmail - Teamwork has an option to "star" important projects so they show up at the top of your page, but I like to categorize projects in order of importance, instead of just organizing them by name.
July 25, 2017
The best option for small teams with big projects
We are currently using Teamwork Projects between 4 departments: Marketing, Design, Engineering and Customer Service. The bulk of use is coming from Marketing & Engineering, with Design and Customer Service doing mostly monitoring of projects.
- Viewing of prioritized task lists & dependencies by project or team member.
- Assignment and notification of project tasks through the app, email or text.
- Creating and adjusting project work loads via live Gantt charts.
- Time tracking could be more intuitive.
- It's browser based and a desktop app would be much better.
- Better/deeper Slack integration (especially without using Zapier).
April 05, 2017
Marketing Automation Ninja
At the agency, we used Teamwork to organize client tasks as well as communicate with the client for feedback and project timelines. The product was being used from the CEO down to the interns and really helped remote employees feel comfortable with not being in the office. Teamwork addresses the issue of productivity and mistakes because you can track time as well as make sure all assets are together when the final approval is being sent.
- Intuitive software- Teamwork can be adapted quickly and used throughout the whole organization.
- Cost effective- Teamwork helps with invoicing to clients per project in case the client has an questions about what time is for what.
- Collaborative- Teamwork really connects all departments on projects and can easily upload any document so everyone can know what is done, in process or needs review. The document link page has comments so everyone can have their suggestions listed and you don't lose any emails with edits.
- Lack of users.
- Chat sometimes is wacky on mobile.
- Courses on how to utilize the whole suite.