Workday HCM

Workday HCM

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Top Rated
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Score 8.2 out of 100
Top Rated
Workday Human Capital Management


Recent Reviews

Workday for HRMS

December 08, 2021
Workday is our organization's Human Resources application. We perform all the HR activities such as Personal Information view and update, …
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Workday works for me

September 21, 2021
Workday [Human Capital Management] is being used across the entire organization for employees to manage a plethora of internal information …

Workday works for you.

August 31, 2021
We use Workday in our entire organization, fulfilling, new hires, I-9, managing day to day employee requests including paid time off, …

Best in class system for HCM

August 31, 2021
I currently use Workday for several reasons in my current organization. On a personal level, it is where my personal employment …
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Workday: A Data Powerhouse

August 30, 2021
We use Workday Human Capital Management across our global organization. It addresses a number of problems including data management, …
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Workday HCM Review

April 24, 2021
Workday Human Capital Management is being used by the entire organization across all departments. It serves as the core HR system for our …
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HCM for the Modern Age

April 23, 2021
Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our …
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Amazing all-in-one software

April 18, 2021
Workday HCM is used across the entire organization and has also been used at one of my previous jobs with another company. This software …
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TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 48 features

Update personal information (76)


Workflow for transfers, promotions, pay raises, etc. (73)


Employment history (74)


Job profiles and administration (76)


Reviewer Pros & Cons

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What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing


What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Cloud HCM?

Oracle Cloud HCM combines various human resources operations, such as Core HR functions, talent management, and workforce management, within one platform. The Cloud program provides global scaling and prioritizes mobile accessibility and integration.

Features Scorecard

Human Resource Management


Payroll Management


Leave and Attendance Management


Employee Self Service


Asset Management


HR Reporting




Performance and Goals


Performance Management


Succession Planning


Recruiting / ATS


Product Details

What is Workday HCM?

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system that evolves to meet changing business needs today and into the future. The user-friendly, global system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, Workday Planning, and more.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Reorganization Management
  • Supported: Workforce Planning

Workday HCM Competitors

Workday HCM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android


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Frequently Asked Questions

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

What is Workday HCM's best feature?

Reviewers rate Publish to Social Media highest, with a score of 9.7.

Who uses Workday HCM?

The most common users of Workday HCM are from Enterprises (1,001+ employees) and the Computer Software industry.


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April 24, 2021

Workday HCM Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
Workday Human Capital Management is being used by the entire organization across all departments. It serves as the core HR system for our company and the benefits is used mainly within united states. This software is cloud based, so it's easy to access and it serves as the HR systems data management system.
  • Act as Proxy feature is really cool and helps function as an admin effectively
  • Benefits module is good
  • Overall look and feel is good. Easy to use
  • Workday is not customizable in terms of user interface
  • Reporting capability is very limited
  • Many Fonts and text editing features are missing while providing feedback
Workday Human Capital Management is very user friendly, both on the administration side and as well as an end user. It can manage large sets of employee data. Integrations can be performed using latest web services technology and workday has certain inbuilt connectors. So its suitable for any enterprise which can afford the software for storing large employee database. For small to medium size companies, this is more expensive.
Score 4 out of 10
Vetted Review
Verified User
Review Source
We use Workday Human Capital Management to manage our performance reviews, job profiles, career development, org structure, everything HR related. All of our HR processes like promotions, job transfers, contractors, manager workflows, performance reviews, etc. are all done through Workday, across all countries. We do NOT use it for payroll or vacation/PTO use cases, as that has not been something globally aligned for us on.
  • HR process workflows
  • Mobile app is pretty good
  • Less emails, more notifications are good, especially the way it bundles the notifications
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
As a whole, the application does the HR management well. But where it falls terribly short is making it easier, quicker, and faster for managers to do common tasks, like managing performance objectives for an entire team. Sure, there is the "cascade" function to copy objectives down from manager to associate, but that's it. I can't look at the performance objectives across my entire team and update them. I can't even easily open links in new browser windows so I can see them side by side! They need to work on actually understanding what managers do regularly with some user research.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
  • It easily displays a consolidated head count report.
  • It eliminates a lot of the manual processes we were doing for new hire setup.
  • Some of the business processes are not functionally set up correctly to work for our needs.
  • The self-service features do not seem to be working appropriately as expected.
Workday would be well-suited for larger organizations with more complexity. For smaller companies, it seems to have a lot of manual processes.
It has been a struggle to get the appropriate personnel to troubleshoot our issues with the system in the early stages and when we do find assistance, it is often not immediate when some things need to be resolved in one day or less.
February 06, 2018

Workday pros and cons

Nikki Dettman | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use workday for HRIS, payroll, benefits and performance evaluation across the organization. It helps to house all of these functions in one place as well as take care of some of the workload being employee self-serve.
  • Reports - they are simple and you can add as much detail as you can think of
  • Self-service address, payment info, benefits - frees up a lot of administrative work
  • Layout - the layout is easy to use and makes sense
  • I would like it to be less complicated when it comes to country or province specific requirements - I don't want to be able to choose another country unless I need to.
  • Very difficult to use on cell phones
  • An area to log conversations or memos
I believe it's best for large companies that require different countries and provinces.
Enrique Piovani | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Workday is our global HCM platform and it is our US HR and Payroll system. We have implemented Core HCM, Performance Review and we are in the middle of implementing our new merit process in Workday. We have connectors from Workday to Oracle HR, to Active Directory, to benefit vendors, to Stock Administrators, etc.
  • One of my favorite features of Workday is the actionable items and the fact that you can run a report and after auditing the data you can correct it from within the report.
  • Workday is a complex system that allows great flexibility. It comes with predefined business processes that can be fully customized.
  • Workday self service features for managers and employees are great and particularly those features that are mobile enabled.
  • Dashboards and reporting are spectacular.
  • Documentation. This is the first system I have ever worked that has such a lack of documentation.
  • Creating advance reports and specifically creating calculated fields is very cumbersome.
  • Payroll in general is still a very immature product. Most mature payroll systems handle taxation much better than Workday.
Workday is very well suited for small to medium size companies that are looking to be independent from IT.
Ask specific questions about delivered reports, delivered connectors, out of the box business processes, etc.
Make sure you understand how technical support works and also find out about how easy/difficult it would be to implement new modules in the future and ask how other companies usually deal with this issue.
Score 4 out of 10
Vetted Review
Verified User
Review Source
Workday is utilized by the company as a whole. Human Resources utilizes it for employee information such as basic data, compensation, benefits, etc and reporting. Finance utilizes it for expenses request, for determining cost allocations and such. Employees are using it to request days off and for self service transactions such as name and address changes.
  • Employees basic data is easily accessed.
  • Easy for employees to request time off and update their personal information.
  • Benefits open enrollment has been made easier.
  • Reporting is not user friendly.
  • The expense system is confusing to most users. If you accidently hit one wrong button, you lose all your data and are required to redo it all. If the AP team denies a request you also have to reenter everything if you're correcting and trying to resubmit.
  • Some of the tabs are confusing too. You have Job History, Worker History, etc. Some of the info overlaps, other info doesn't and then you can never remember what you clicked on if you ever need to get back to it. I'm fairly technically savvy, so it definitely isn't "operator error."
I think it's user friendly for keeping track of basic employee data. I also like the ease of use during our open enrollment period for benefits. It's easy to use and understand.

I think they need to work on updating their expense side so that it isn't so complicated for users to utilize. If you are a potential client, be sure to have them delve deep into how it all works, it is possible that ours isn't customized appropriatly for our use.

For a potential client, I'd want them to go step-by-step on the various user tabs so that you have a better understanding how they can and should be utilized. Again, maybe our customization is off.
Score 2 out of 10
Vetted Review
Verified User
Review Source
Workday was implemented to automate and streamline the company wide human resource management processes. Mainly communicating to the employees and have them manage there own HR requests. Also, a cloud based, non-enterprise solution was required, allowing for minimal internal IT resources. Plus it had to interface with the existing payroll system.
  • From the USER EXPERIENCE point of view, the system was easily navigated
  • The cloud-based solution did fit into the corporate environment fairly easily.
  • The was readily available core technical resources available.
  • Their project management implementation staff needs vast improvement
  • There releases need to be more thoroughly tested.
  • Very limited reporting ability without brining on highly technical consultants and in most cases virtually impossible
  • Management response to customer issues was somewhat non-existant, we had to raise it to the executive level.
  • too many release at the time.
  • web-services did not work as documented and very limited.
I would recommend to wait until Workday is a more mature company, before investing a considerable amount of capital. The concept is great, the implementation was lacking. They do have a greta executive leadership team so I assume that they will improve as they mature.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The application interface is great. It is very user friendly from a user perspective.
  • It presents organization charts in a very user friendly, dynamic way. It’s nice to have something that’s always up to date. Of course it’s dependent on business processes flowing data into HR for updating.
  • System management is incredibly difficult. The software is based upon Business Objects which is well organized and quick, but not something I or I believe most people are familiar with. It is not your typical relational database. You cannot see data in the background and need to know where to go to find it. It is hence difficult to create reports and to enact integrations to other systems. It presents a lot of challenges.
  • It is very expensive, and we typically have to pay outside consultants to do build outs. We typically contract with our support provider - OneSource VHR, based in Dallas. They are a Workday reseller and we bought Workday through them. Companies of a smaller size cannot buy direct from Workday.
  • Security administration is relatively difficult. Sometimes things are locked down and you don’t know why one person cannot see something that another person can.
  • The mass import tool is impossible to use. It relies heavily on reference IDs, which makes sense, but there are 3 different types of reference ID s and usage is not clear cut.
  • It is not easy to do organizational changes.
There is a really good Workday community of users. A lot of the time when you are looking for information, it is a good resource. You can submit feature requests that get voted upon. There’s an integration how-to, for the integration I wanted to do for the LMS. There are out of the box integration templates. One specifically for Cornerstone, Success Factors/Plateau, Wageworks. They are still not easy to configure, but a bulk of the work is done.
  • Online training
  • In-person training
Benefits and payroll support is really good. Integrations and report writing is not good – there are not enough people working on those things.