Workday HCM Reviews

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Score 8.3 out of 101

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Reviews (1-6 of 6)

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Score 6 out of 10
Vetted Review
Verified User
Review Source
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
  • It easily displays a consolidated head count report.
  • It eliminates a lot of the manual processes we were doing for new hire setup.
  • Some of the business processes are not functionally set up correctly to work for our needs.
  • The self-service features do not seem to be working appropriately as expected.
Workday would be well-suited for larger organizations with more complexity. For smaller companies, it seems to have a lot of manual processes.
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Nikki Dettman profile photo
February 06, 2018

Workday pros and cons

Score 5 out of 10
Vetted Review
Verified User
Review Source
We use workday for HRIS, payroll, benefits and performance evaluation across the organization. It helps to house all of these functions in one place as well as take care of some of the workload being employee self-serve.
  • Reports - they are simple and you can add as much detail as you can think of
  • Self-service address, payment info, benefits - frees up a lot of administrative work
  • Layout - the layout is easy to use and makes sense
  • I would like it to be less complicated when it comes to country or province specific requirements - I don't want to be able to choose another country unless I need to.
  • Very difficult to use on cell phones
  • An area to log conversations or memos
I believe it's best for large companies that require different countries and provinces.
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Enrique Piovani profile photo
Score 6 out of 10
Vetted Review
Verified User
Review Source
Workday is our global HCM platform and it is our US HR and Payroll system. We have implemented Core HCM, Performance Review and we are in the middle of implementing our new merit process in Workday. We have connectors from Workday to Oracle HR, to Active Directory, to benefit vendors, to Stock Administrators, etc.
  • One of my favorite features of Workday is the actionable items and the fact that you can run a report and after auditing the data you can correct it from within the report.
  • Workday is a complex system that allows great flexibility. It comes with predefined business processes that can be fully customized.
  • Workday self service features for managers and employees are great and particularly those features that are mobile enabled.
  • Dashboards and reporting are spectacular.
  • Documentation. This is the first system I have ever worked that has such a lack of documentation.
  • Creating advance reports and specifically creating calculated fields is very cumbersome.
  • Payroll in general is still a very immature product. Most mature payroll systems handle taxation much better than Workday.
Workday is very well suited for small to medium size companies that are looking to be independent from IT.
Ask specific questions about delivered reports, delivered connectors, out of the box business processes, etc.
Make sure you understand how technical support works and also find out about how easy/difficult it would be to implement new modules in the future and ask how other companies usually deal with this issue.
Read Enrique Piovani's full review
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Score 4 out of 10
Vetted Review
Verified User
Review Source
Workday is utilized by the company as a whole. Human Resources utilizes it for employee information such as basic data, compensation, benefits, etc and reporting. Finance utilizes it for expenses request, for determining cost allocations and such. Employees are using it to request days off and for self service transactions such as name and address changes.
  • Employees basic data is easily accessed.
  • Easy for employees to request time off and update their personal information.
  • Benefits open enrollment has been made easier.
  • Reporting is not user friendly.
  • The expense system is confusing to most users. If you accidently hit one wrong button, you lose all your data and are required to redo it all. If the AP team denies a request you also have to reenter everything if you're correcting and trying to resubmit.
  • Some of the tabs are confusing too. You have Job History, Worker History, etc. Some of the info overlaps, other info doesn't and then you can never remember what you clicked on if you ever need to get back to it. I'm fairly technically savvy, so it definitely isn't "operator error."
I think it's user friendly for keeping track of basic employee data. I also like the ease of use during our open enrollment period for benefits. It's easy to use and understand.

I think they need to work on updating their expense side so that it isn't so complicated for users to utilize. If you are a potential client, be sure to have them delve deep into how it all works, it is possible that ours isn't customized appropriatly for our use.

For a potential client, I'd want them to go step-by-step on the various user tabs so that you have a better understanding how they can and should be utilized. Again, maybe our customization is off.
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Score 2 out of 10
Vetted Review
Verified User
Review Source
Workday was implemented to automate and streamline the company wide human resource management processes. Mainly communicating to the employees and have them manage there own HR requests. Also, a cloud based, non-enterprise solution was required, allowing for minimal internal IT resources. Plus it had to interface with the existing payroll system.
  • From the USER EXPERIENCE point of view, the system was easily navigated
  • The cloud-based solution did fit into the corporate environment fairly easily.
  • The was readily available core technical resources available.
  • Their project management implementation staff needs vast improvement
  • There releases need to be more thoroughly tested.
  • Very limited reporting ability without brining on highly technical consultants and in most cases virtually impossible
  • Management response to customer issues was somewhat non-existant, we had to raise it to the executive level.
  • too many release at the time.
  • web-services did not work as documented and very limited.
I would recommend to wait until Workday is a more mature company, before investing a considerable amount of capital. The concept is great, the implementation was lacking. They do have a greta executive leadership team so I assume that they will improve as they mature.
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Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The application interface is great. It is very user friendly from a user perspective.
  • It presents organization charts in a very user friendly, dynamic way. It’s nice to have something that’s always up to date. Of course it’s dependent on business processes flowing data into HR for updating.
  • System management is incredibly difficult. The software is based upon Business Objects which is well organized and quick, but not something I or I believe most people are familiar with. It is not your typical relational database. You cannot see data in the background and need to know where to go to find it. It is hence difficult to create reports and to enact integrations to other systems. It presents a lot of challenges.
  • It is very expensive, and we typically have to pay outside consultants to do build outs. We typically contract with our support provider - OneSource VHR, based in Dallas. They are a Workday reseller and we bought Workday through them. Companies of a smaller size cannot buy direct from Workday.
  • Security administration is relatively difficult. Sometimes things are locked down and you don’t know why one person cannot see something that another person can.
  • The mass import tool is impossible to use. It relies heavily on reference IDs, which makes sense, but there are 3 different types of reference ID s and usage is not clear cut.
  • It is not easy to do organizational changes.
There is a really good Workday community of users. A lot of the time when you are looking for information, it is a good resource. You can submit feature requests that get voted upon.

There’s an integration how-to, for the integration I wanted to do for the LMS.

There are out of the box integration templates. One specifically for Cornerstone, Success Factors/Plateau, Wageworks. They are still not easy to configure, but a bulk of the work is done.
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Feature Scorecard Summary

Employee demographic data (55)
8.9
Employment history (60)
8.5
Job profiles and administration (62)
8.4
Workflow for transfers, promotions, pay raises, etc. (60)
8.5
Organizational charting (59)
9.2
Organization and location management (59)
8.7
Compliance data (COBRA, OSHA, etc.) (39)
7.6
Pay calculation (44)
8.5
Support for external payroll vendors (35)
7.7
Benefit plan administration (41)
8.3
Direct deposit files (46)
8.8
Salary revision and increment management (45)
8.2
Reimbursement management (25)
8.5
Approval workflow (49)
9.0
Balance details (49)
8.4
Annual carry-forward and encashment (39)
8.8
View and generate pay and benefit information (55)
9.4
Update personal information (62)
8.9
View company policy documentation (49)
8.9
Employee recognition (36)
8.3
View job history (54)
8.6
Tracking of all physical assets (15)
8.0
Report builder (50)
8.1
Pre-built reports (51)
7.9
Ability to combine HR data with external data (43)
7.4
New hire portal (36)
9.1
Manager tracking tools (35)
8.9
Corporate goal setting (31)
8.5
Individual goal setting (37)
8.3
Line-of sight-visibility (31)
8.2
Performance tracking (36)
8.3
Performance plans (37)
8.3
Performance improvement plans (32)
8.3
Review status tracking (33)
8.5
Review reminders (34)
8.1
Multiple review frequency (31)
8.9
Create succession plans/pools (22)
8.7
Candidate ranking (21)
8.3
Candidate search (22)
8.8
Candidate development (21)
8.5
Job Requisition Management (27)
8.5
Company Website Posting (21)
8.2
Publish to Social Media (20)
8.6
Job Search Site Posting (22)
7.8
Duplicate Candidate Prevention (23)
8.0
Applicant Tracking (23)
8.1
Notifications and Alerts (26)
8.1

About Workday HCM

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system that evolves to meet changing business needs today and into the future. The user-friendly, global system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, Workday Planning, and more.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle checks
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Has featureReimbursement management
Has featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Has featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Has featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Does not have featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development
Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureReorganization Management
Has featureWorkforce Planning

Workday HCM Competitors

Oracle HCM Cloud, SAP SuccessFactors, Ultimate Software

Workday HCM Support Options

 Free VersionPaid Version
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community

Workday HCM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android