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Showing 58 of 333 Workday HCM ratings and reviews.
Reviews (1-6 of 6)
October 02, 2019
Workday HCM Review from a new user
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
- It easily displays a consolidated head count report.
- It eliminates a lot of the manual processes we were doing for new hire setup.
- Some of the business processes are not functionally set up correctly to work for our needs.
- The self-service features do not seem to be working appropriately as expected.
We use workday for HRIS, payroll, benefits and performance evaluation across the organization. It helps to house all of these functions in one place as well as take care of some of the workload being employee self-serve.
- Reports - they are simple and you can add as much detail as you can think of
- Self-service address, payment info, benefits - frees up a lot of administrative work
- Layout - the layout is easy to use and makes sense
- I would like it to be less complicated when it comes to country or province specific requirements - I don't want to be able to choose another country unless I need to.
- Very difficult to use on cell phones
- An area to log conversations or memos
Workday is our global HCM platform and it is our US HR and Payroll system. We have implemented Core HCM, Performance Review and we are in the middle of implementing our new merit process in Workday. We have connectors from Workday to Oracle HR, to Active Directory, to benefit vendors, to Stock Administrators, etc.
- One of my favorite features of Workday is the actionable items and the fact that you can run a report and after auditing the data you can correct it from within the report.
- Workday is a complex system that allows great flexibility. It comes with predefined business processes that can be fully customized.
- Workday self service features for managers and employees are great and particularly those features that are mobile enabled.
- Dashboards and reporting are spectacular.
- Documentation. This is the first system I have ever worked that has such a lack of documentation.
- Creating advance reports and specifically creating calculated fields is very cumbersome.
- Payroll in general is still a very immature product. Most mature payroll systems handle taxation much better than Workday.
Workday is utilized by the company as a whole. Human Resources utilizes it for employee information such as basic data, compensation, benefits, etc and reporting. Finance utilizes it for expenses request, for determining cost allocations and such. Employees are using it to request days off and for self service transactions such as name and address changes.
- Employees basic data is easily accessed.
- Easy for employees to request time off and update their personal information.
- Benefits open enrollment has been made easier.
- Reporting is not user friendly.
- The expense system is confusing to most users. If you accidently hit one wrong button, you lose all your data and are required to redo it all. If the AP team denies a request you also have to reenter everything if you're correcting and trying to resubmit.
- Some of the tabs are confusing too. You have Job History, Worker History, etc. Some of the info overlaps, other info doesn't and then you can never remember what you clicked on if you ever need to get back to it. I'm fairly technically savvy, so it definitely isn't "operator error."
January 24, 2014
Workday made for a long work day
Workday was implemented to automate and streamline the company wide human resource management processes. Mainly communicating to the employees and have them manage there own HR requests. Also, a cloud based, non-enterprise solution was required, allowing for minimal internal IT resources. Plus it had to interface with the existing payroll system.
- From the USER EXPERIENCE point of view, the system was easily navigated
- The cloud-based solution did fit into the corporate environment fairly easily.
- The was readily available core technical resources available.
- Their project management implementation staff needs vast improvement
- There releases need to be more thoroughly tested.
- Very limited reporting ability without brining on highly technical consultants and in most cases virtually impossible
- Management response to customer issues was somewhat non-existant, we had to raise it to the executive level.
- too many release at the time.
- web-services did not work as documented and very limited.
November 26, 2012
UI is great, but system management very difficult.
- The application interface is great. It is very user friendly from a user perspective.
- It presents organization charts in a very user friendly, dynamic way. It’s nice to have something that’s always up to date. Of course it’s dependent on business processes flowing data into HR for updating.
- System management is incredibly difficult. The software is based upon Business Objects which is well organized and quick, but not something I or I believe most people are familiar with. It is not your typical relational database. You cannot see data in the background and need to know where to go to find it. It is hence difficult to create reports and to enact integrations to other systems. It presents a lot of challenges.
- It is very expensive, and we typically have to pay outside consultants to do build outs. We typically contract with our support provider - OneSource VHR, based in Dallas. They are a Workday reseller and we bought Workday through them. Companies of a smaller size cannot buy direct from Workday.
- Security administration is relatively difficult. Sometimes things are locked down and you don’t know why one person cannot see something that another person can.
- The mass import tool is impossible to use. It relies heavily on reference IDs, which makes sense, but there are 3 different types of reference ID s and usage is not clear cut.
- It is not easy to do organizational changes.
- Online training
- In-person training
Workday HCM Scorecard Summary
Feature Scorecard Summary
About Workday HCM
Key product areas:
- Human Resource Management
- Organization Management
- Business Process Management
- Reporting and Analytics
- Employee and Manager Self-Service
- Absence Management
- Benefits Administration
- ACA Management
- Compensation Management
- Performance and Goal Management
- Talent Management
- Survey Framework
- Contingent Labor Management
Workday HCM Competitors
Oracle Cloud HCM, SAP SuccessFactors, Ultimate Software
Workday HCM Support Options
| Free Version | Paid Version | |
|---|---|---|
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Phone | ||
| Live Chat | ||
| Forum/Community |
Workday HCM Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |