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15Five is great for check-ins with staff
Updated February 17, 2020

15Five is great for check-ins with staff

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 15Five

We are a small company without an HR dept. 15Five is how we check in with the team and discuss anything that needs to be addressed!
  • Pulse ratings: How are you feeling?
  • High fives: Who is doing a great job?
  • I feel the, "what are you doing this week" questions aren't useful for us and end up being a little redundant. Could make those optional. I prefer long term goal check-ins.
  • One on ones: not really sure how they work.
  • Saves money on HR staff.
  • Less turnover when we are actively using.
None
Always very helpful!

Do you think 15Five delivers good value for the price?

Yes

Are you happy with 15Five's feature set?

Yes

Did 15Five live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 15Five go as expected?

I wasn't involved with the implementation phase

Would you buy 15Five again?

Yes

15Five is excellent for our company—we do not have HR staff and most of us are generally very busy. This is a good way for us to check in with each other and make sure everyone is feeling good about their job/nothing is slipping through the cracks! It's difficult to get people to use it and fill it out every week, but when they do, I think it's useful.

15Five Feature Ratings

Performance Management
9.6
Performance plans
10
Manager note taking
10
Performance improvement plans
10
Review reminders
10
Reporting
8
Performance and Goals
9.8
Corporate goal setting
10
Subordinate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
9

Using 15Five

15 - This ends up being our management one on ones and HR dept in one!
Everyone is responsible for filling out their one on ones every week -- no one really monitors outside of this.
  • Conflict Resolution
  • Long Term Goal Setting
  • To replace a full HR dept
  • To check pulse of employee morale
  • One on ones
Very easy to use, very functional for our small company!

Evaluating 15Five and Competitors

Not Sure
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Third-party Reviews
Usability and price
Wouldn't change anything

15Five Implementation

It was very easy and support was super helpful!
  • Implemented in-house
Change management was minimal
  • Nothing! Just getting people used to using it.

15Five Training

  • Online training
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

15Five Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Every time I have called or needed to contact support they get back to me immediately and are very helpful. They also offer educational webinars to help businesses implement 15Five and troubleshoot any hiccups. They are wonderful to work with.

Using 15Five

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Filling out every week
  • Reminders
  • One on ones. I don't really understand how they work / how they are useful
It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!