ActiveCampaign is not just for big companies
September 02, 2021

ActiveCampaign is not just for big companies

Robyn MacNeill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is being utilized as the main email platform for our team. We use it to communicate with clients and sell to our audience. The multitude of capabilities that ActiveCampaign has available is more than sufficient for our business needs. The reason that our company switched to ActiveCampaign, was the ability to better target customer behavior in order to serve them better. The one aspect of the platform that I enjoy, is the fact that it also has incredibly CRM capabilities that can be used in conjunction with the emailing portion of the platform.
  • Analytics
  • Custom segments and tags with advanced features
  • Customer service
  • Formatting sometimes requires coding, which can be too advanced for some users
  • I better understand my audience and their journey and can tailor email campaigns in a way that suits that audience
  • Utilizing that customer behavior can trigger separate automation that has resulted in higher conversions
ActiveCampaign has far more capabilities that will help target customers based on their behavior.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

ActiveCampaign is well suited for an established business who wants to make email marketing a priority in thier business.

Less appropriate for someone who requires more of a drag and drop builder.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
9
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
10
Event/webinar marketing
9
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
Not Rated
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated