Overall Satisfaction with ActivTrak
We use ActivTrak to monitor the usage of certain applications in order to better understand how our employees spend their time. We then use this information to influence the implementation of other applications and policies that may better suit the [company's] need as well as aid in employee productivity. ActivTrak's interface is simple enough that anyone from any background can easily understand what is going on but intuitive enough that we can [break down] and differentiate between what is considered productive and unproductive.
- The interface gives us clear and concise data right from the dashboard.
- The ability to add certain websites to an alert list is useful in deterring time being used unproductively
- The working hours breakdown offers great information that allows us to see where any gaps in time that can be used to offer training.
- The alerts are great but if we can end a browser tab instead of the entire browser, that would make it much better.
Do you think ActivTrak delivers good value for the price?
Are you happy with ActivTrak's feature set?
Did ActivTrak live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ActivTrak go as expected?
Would you buy ActivTrak again?
ActivTrak is great when you need to understand what applications your employees use most and at what frequency they use them. The different graphs and breakdowns offered really paint the picture that most upper management cannot see. However, some of the controls and monitoring are very [in-depth] which can be abused if not kept in check. The alert system in specific can terminate an entire browser without notice if it is triggered so you have to make sure that setting is not checked off when making an alert.