ActivTrak - Solid product
Updated December 15, 2022

ActivTrak - Solid product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We monitor staff productivity since the company has gone virtual / WFH.
  • Detailed user activity logs
  • Alarms & Alerts
  • Handling exceptions and exclusions
  • Emailed reports depend on Google Data Studio
  • Lack of customized reporting in general although the builtin reporting isn't bad
  • The collector agent installed on clients is quirky
  • It has helped weed out poor performers who WFH
  • People do not always respond well to the big brother aspect of the software
  • The interactive analysis and reporting features
Across teams, it gives a better idea of average productivity which has led to less and more productive meetings since we found people were losing too much time daily in meetings.
So far it's just supported the company decided to go virtual since we've found either no change or actually better productivity since going remote.
Not applicable to us
No experience with other products

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

While not perfect (non of these products are) it does a good job of giving you a baseline for employee productivity so that managers can coach or praise as needed.

ActivTrak Feature Ratings

Automated data collection
8
Data analysis
8
Benchmarking
Not Rated
Pre-built content
9
Data management
9
Self-service insights
9