Item: ADP Workforce Now
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We currently use ADP WFN for our HR, Benefits, Payroll and Time & Attendance. The entire organization uses it across the USA and is used by multiple departments. The business problems it addresses are those of all employee changes and information management, we use it to track all time and attendance at our job sites, performance management and goal tracking, benefit changes and total rewards. It allows our management team to access important data in regards to our people and their teams.

Pros and Cons

The benefits module is excellent.
The payroll system is fairly efficient.

The onboarding needs to be simplified.
ADP needs to stop making changes just for the sake of making changes, do not reinvent the wheel.

Return on Investment

It has made the access to employee data easier.

Scalability

I give it this rating because no matter how many employees or modules we add ADP seems to be able to handle it with minimal hiccups.

Systems Integrated With

HR
Benefits

Alternatives Considered

ADP Mobile Solutions and Infinisource iSolved

ADP is pretty much the same as all other HCM, the interface is just different than others.

Likelihood to Recommend

ADP is well suited for employee information management, performance management and payroll. It needs to simplify some of the processes and add more need to know information on pages such as the performance dashboard and the recruiting module. For example we have hiring managers trying to track the status of the requisitions they are posting they need to go to their message center and track the notification instead of just being able to see the steps right in the requisition list.

ADP Workforce Now - 2 Years In

Overall Satisfaction with ADP Workforce Now