ADP Workforce Now Review
February 21, 2020

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used across the whole organization for time recording purposes. Certain employees also use the ADP-generated reports for monthly reporting needs.

Pros

  • ADP has several built-in reports that can be modified to meet your needs.
  • ADP manages all tax reporting and W2 distribution. Our company received the physical copies of the 2019 W2 by the second week of January 2020.

Cons

  • Our company has an account manager that we directly work with. If the account manager is out of the office, at times we cannot be helped immediately because ADP requires you to work solely with the manager. Although a back-up is assigned, I personally have never been able to reach the back-up in these times.
  • We have experienced some G/L reporting issues in which ADP could not tailor the G/L to the needs of our accounting software.
  • The system is very user-friendly and the ADP-generated reports allow accounting to process payroll in a timely manner.
  • ADP is very functional and appropriate for employees who charge to multiple grants.
Overall, ADP is able to accommodate to the company's changing/ growing needs. The reason I gave this rating was because the one need that was not met was the changes to our G/L file. We have been told that ADP cannot make the required changes to our existing G/L.
  • Various reports
  • General ledger (G/L)
We have easily been able to integrate reports and the automation of the PTO accrual. The G/L changes were difficult to integrate and have still not been resolved.
ADP is very functional and appropriate for employees who charge to multiple grants. Employees can find and select different grants by simply changing the department on their time card to the respective one required. Once the department is changed, the employee can filter through and find the appropriate grant code(s).

ADP Workforce Now Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.0
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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