Barracuda Backups Simple Reliable Set and Forget System
October 17, 2019
Barracuda Backups Simple Reliable Set and Forget System
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Barracuda Backup
We have two Barracuda Backup Appliances. One backs up our critical ESXi Virtual Servers. We use this for emergency recovery. The other backs up all our user data, department data, exchange servers and databases. This one also backs up to their cloud services. This addresses standard backup and restore of user and server data. It also protects us from potential ransomware by giving the ability to delete infected data and restore the good data.
- Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
- Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
- Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
- Updates. When it comes to Exchange compatibility, Barracuda Backup has taken too long in catching up and ensuring you can do message level backups. It's a shame to have to wait on an upgrade because your backup solution is not ready.
- The update process. While it looks very easy to upgrade, I regularly have challenges completing an upgrade. Eventually you get it.
- Replacements. It's awesome that you can refresh your hardware when you have that warranty. But the two times I did it were very challenging. In the end we have new hardware. That's great. But they need to provide better support on implementing it.
- The interface can be extremely sluggish.
- It has freed up a tremendous amount of time managing backups.
- We have been able to save the expense of data recovery from a third-party.
- We have recovered from a small ransomware exposure.
- We have proven reliable backup restoration of important data.
The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well.
Do you think Barracuda Backup delivers good value for the price?
Yes
Are you happy with Barracuda Backup's feature set?
Yes
Did Barracuda Backup live up to sales and marketing promises?
Yes
Did implementation of Barracuda Backup go as expected?
No
Would you buy Barracuda Backup again?
Yes