BigCommerce = Big Customization
Updated February 06, 2017
BigCommerce = Big Customization
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We are currently using it for a single department to branch out into a larger market. It has helped tremendously with customer brand recognition and consistency between our sales team. We went from very local deliveries to having customers all over the nation. Its product building tools and flexibility went beyond any other e-commerce platform on the market.
- Product configuration - especially for parts that have multiple variations.
- Its backend was the most friendly we found for our less computer savvy employees.
- Its speed was incredible compared to our previous platform.
- I wish you could write custom variables. Or that customization was more robust. It's still better than the competition, but I still have some problems with multiple variables.
- The image organization is a little difficult if you have several products all using the same image. I haven't found how to reuse the same image to decrease loading time.
- No minimum checkout amount. You have to write the code yourself, and then it gets wiped out everytime the template is updated.
- The department we currently have it in has seen growth of over 60% for the last two years running.
- We have made long term relationships with customers all over the country that we could have never found on our own.
We have used open source e-commerce platforms that were great for customization but were always slow and bugs were hard to get fixed. We have also used paid solutions which were great for hobby/self-business, but BigCommerce is built with the tools needed for mid-sized businesses to excel. We have everything we need, speed, customization (limited, but better that anyone else in this range), management, SEO.
$100,000 to $500,000