Finding the next major gift with NXT.
July 06, 2022

Finding the next major gift with NXT.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

In my role, I use NXT to both prospects for major donors and assist the gift officers in the cultivation of their portfolios. When prospecting for major donors, I use NXT's Lists and Rating functions as well as its integration with ResearchPoint to monitor gift postings from high-capacity donors. As I verify the wealth ratings from NXT and ResearchPoint, I use the Notes and Prospect Management modules to record research and mark donors for inclusion in the prospect pool. NXT's Actions module allows me to assign prospect qualifications to Major Gift Officers and provides for our communication about the engagement. Finally, I use the Custom Fields module to record benchmarks in order to track the return on our investment in the prospecting program. When assisting the gift officers, I use NXT to set up a process for submission and tracking of research requests. The research is recorded in the Notes module of NXT. Each of the gift officers also receives a hyperlink to a customized Action list which includes their prospecting assignments.
  • Creation of customized lists.
  • Customization of notes.
  • Sharable hyperlinks
  • Availability of Profile Pictures.
  • Visibility of Constituent Notes when working with event attendees.
  • Export Constituent Contact information with action lists.
  • Integration with ResearchPoint.
  • Lists module.
  • Events module.
  • Prospecting efforts driven through NXT yielded $54K net increase in 2021.
  • Prospecting efforts driven through NXT identified 200+ major donor prospects.
  • NXT's streamlined prospecting environment increases the productivity of the research team.
Although I previously didn't use NXT's analysis, I began to experiment with the inclusion of its Wealth Ratings and have been please with the results. The NXT results have identified prospects that the other data points might not have uncovered. In the following year, I expect to broaden my use of NXT analytics to include experiments with donor classification and future ask amounts.
The content of the training is quite good. Some of the courses necessary for certification are not available On Demand, and that has been frustrating.
NXT has a more user-friendly interface than RE and CRM. I have found that the gift officers are much more comfortable with NXT than the others. When recording and displaying donor data and giving, I think NXT is far more potent than either Salsa or Salesforce's Nonprofit solution.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?


Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?


NXT's Events module has significantly improved the ability of our Events and Major Gifts team to coordinate in preparation for events. Prior to our adopting NXT's Events module, there was a lot more uncertainty about which donors were invited to events and who had accepted the invitations. Now that the Events module allows for a quick check of invitations and RSVPs, a lot more time can be directed to preparing to host the donors rather than trying to figure out who is coming. If my colleague had to build reports and analyze data, I would sound a cautionary note about NXT. With the caveat that I'm not a sophisticated data analyst, I would explain that it had been some time since I'd reviewed NXT's capabilities and found it lacking even my needs. I would encourage their review of it as it currently operates, but I could not assure them it would meet their needs.