Overall Satisfaction with Bloomerang
It's a database. We use it to track our data within the whole organization. It does not address any specific problems other than allowing us to keep track of our data...duh!
- Reporting function is fabulous
- Interaction feature is very slow and we have frequent glitches.
- Formatting is from back in the stone ages for letters and newsletters. We were told this could replace Constant Contact and unless we want our newsletter to look like it was typed on an old manual typewriter, we need to keep Constant Contact which is an additional expense we were told by our sales rep we would be able to get rid of.
- Need to expand formatting to include the ability for being able to group by more than one column.
- Need to be able to create multiple interactions and/or copy interactions.