Great tool for any company with a CS team
April 06, 2021
Great tool for any company with a CS team
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- Voice of Customer & Disseminating Success Stories
Chorus.ai has been extremely helpful for the CS team. It is easy to use and has a seamless UI/UX interface. The snippet feature is essential for the CS team as well as the sales team. In every call we can mark pieces of each recording and share it with the entire organization for customer feedback purposes.
I think this should be an essential tool for every organization. It is helpful for new employees during onboarding- it gives them a deeper understanding on how interactions with clients go and most common questions the company gets. It’s just a beautiful tool.
I think this should be an essential tool for every organization. It is helpful for new employees during onboarding- it gives them a deeper understanding on how interactions with clients go and most common questions the company gets. It’s just a beautiful tool.
- Snippets!
- Playlists.
- UX UI interface.
- Connect Chorus.ai via Slack.
- Improved win rates.
- Increased upselling.
- Increased CSM accuracy in follow ups after calls.
Chorus.ai is one of the best tools in the market.
Deal Hub.