ChurnZero a NEED for any SaaS company
July 28, 2019
ChurnZero a NEED for any SaaS company
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
ChurnZero is being used by our Account Management and Customer Success team to assure that our customers are getting everything they need from the platform. With our product being in the SaaS world it is vitally important for us to know how much our customers are using our product. If we can identify a customer who is either doing very well or doing very poorly with the product it allows us to adjust accordingly and assure the customer gets what they need.
- Customer tracking.
- Metrics.
- Ease of use.
- Better automated emails.
- Better customization of campaigns.
- Better integrations into CRMS.
- Positive ROI as it has helped saved customers from leaving our platform.
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