Good system that helps you do more with your customers

Overall it's easy to find the information you are looking for. When first using the system it's quite easy to work out how to do things, the training centre helps with training for admins or end users.

I had a couple of questions to support but they always get back to you promptly and resolve the issue quickly. No complaints.

For managing customers on scale ChurnZero is a really good tool. The majority of people have used a CRM, but using a system like ChurnZero alongside a CRM allows you to take the customer experience to the next level. I can touch more customers with the same amount of effort as traditional methods.