Good system that helps you do more with your customers
March 27, 2023
Good system that helps you do more with your customers
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with ChurnZero
Using ChurnZero to manage customers on scale. Saves time, and you can efficiently manage lots of customers at once via tasks, journeys & plays.
- Task automation
- Segmenting - Filter which customers want to focus on based on criteria
- Build out automated journeys, based on the rules you set
- Timeline of events would make it easier to review all interactions with a customer (this is being developed by CZ currently, so they are listening to feedback!!)
- True reporting - Segments allows you to filter down and focus on select customers but it isn't a full reporting functionality
- More accurate forecasting
- Predict which customers are likely to churn ahead of them communicating to you
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes