If you're wondering - stop. Use ClickUp!
February 15, 2023

If you're wondering - stop. Use ClickUp!

Kara Smith, MBA, PMP® | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

If you're questioning it - question no more. Our globally distributed, remote team utilizes ClickUp daily to encourage communication and collaboration across multiple timezones and work schedules. This all-in-one platform has been a game changer for our organization in many ways:
  • The features alone have streamlined our processes and communication
  • The platform has afforded us one location for creating process efficiencies
  • Affordability and features have decreased our company cost overall by eliminating the cost used for external tools
  • Last but not least, the ClickUp team consists of stellar team members who are always open to feedback and they work hard to implement changes based on that feedback. It's a support system like I've never seen.
On the fence? Jump off. You've found your platform.
  • Streamline productivity tools into the platform so you don't have to use external tools
  • Hearing feedback and implementing changes based upon the feedback
  • Partner support and education
  • There are SO many features that it can be overwhelming to some new users but with a proper implementation team internal to your organization, buy-in is easy.
  • Not necessarily a missing functionality but an area to increase would be continued integrations with other platforms.
  • Decreased product spend
  • Streamlined team communications across a global team
  • Increased visual on project status that allows for asynchronous updates to leadership
This is so hard to pinpoint because the collaboration across our team has been seen really in every avenue from system creation to project and process adoption, communication, and tracking OKRs for the teams. Before we implemented ClickUp, many teams were using whatever platform suited their workstyle but now we are all in one platform that can be tailored to the workstyle of the teams while providing full visual into things like workload and productivity.
This is the question I've been waiting for. All teams can benefit from automation and ClickUp has had that for literally every scenario I have encountered, however, the BIG plus to ClickUp is the simplification of processes and tools into one workzone. Need to create a doc? ClickUp. Need to track a project? ClickUp. Need a solid visual of a workflow? ClickUp. Hoping due outs from your CRM can land in your task management software? ClickUp. Tracking team OKRs and productivity? ClickUp. Literally it can do all. Whats funny about that is every time I say it can do all, they implement a new feature that takes that up a new level. It's amazing.
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates best with platforms that allow us to keep up with the super-fast pace of a high-growth startup and ClickUp served the purpose best.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Program implementation. As a BPO, we frequently integrate with external customers to implement business support programs that require whole-organization communication along with communication with external stakeholders. The platform has all features necessary to streamline this process in a way that works to not just your team's style and the team members' individual styles, but also external stakeholder styles. Not many companies can say that one product and even one project layout can be tailored to all of that but with ClickUp, it's easy.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Project & financial reporting
10