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ScreenConnect FTW!
June 02, 2017

ScreenConnect FTW!

Raul Iriarte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control

To offer support to all end-users and occasionally host meetings.
  • Deployment for new workstations.
  • Remote Support.
  • Mass Restarts for update purposes. The ability to run commands is great!
  • I don't find the software to be lacking anything in particular. It has everything I need.
  • It has increased support efficiency for IT.
I prefer ConnectWise control above all the other options because it's a very simply laid out software that works the way you'd expect it to.
I can't think of any scenarios for remote access where the software would be inappropriate. The software fits all of the current scenarios I deal with.

ConnectWise ScreenConnect Feature Ratings

Remote Administration
9.8
Screen sharing
10
File transfer
10
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
Not Rated
Annotations
10
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated