Compatibility, Speedy Installation, and The Best Always On Solution

I use Connectwise Control to achieve "always on" continuous connections for various servers that host web applications.

What I like most about the product is the speed of which it takes to install a client. In under a minute you can have an always on connection ready to go. I also really like the Access Points view screen where I can just double click on each server to jump right in. Plenty of details on who else has been in that server, and what all activity has happened too.

I don't use the meeting feature, mainly because there is not a conference number to dial into. One of the features that drew me to Connectwise was that it works with Mac OSX operating systems (really well might I add), and apparently Linux too (but I haven't tried Linux yet).

Which brings me to what I like least about the product. The setup of other users and access rights is very very cumbersome. Put on your thinking cap because you might have to get creative with their permissions to restrict the app the way you want it. I was able to get it to work for my business and users, but it was a struggle, and something I think could be easily improved upon with a better UI, roles, and checkboxes for the permissions assigned to each role.

Overall, I'm very satisfied with Connectwise Control and would gladly recommend it to anyone who manages multiple servers and needs a continuous heartbeat connection to access them quickly.