A platform that supports business at the speed of constantly evolving technologies.
September 15, 2021

A platform that supports business at the speed of constantly evolving technologies.

Valērijs Bikovs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

Our previous solution didn’t provide us with the ability to build new processes. Having realized those
limitations, we opted for a new tool that would support our growth. For us, Creatio is a foundation for
designing and management of all internal business processes. We customized our lead and opportunity
management processes, automated complex compliance processes, and customer onboarding. Tailor-
made dashboards help us track the efficiency of our operations and discover bottlenecks. We run
campaigns using the Marketing module and utilize a self-service portal to manage internal requests.

Pros

  • Creatio is an excellent tool for business process automation. Low-code/no-code tools provide[d] [are] unlimited.
  • Resources for building configurative solutions. We have deployed the system within a few months [.]
  • Keep scaling

Cons

  • So far, we haven’t faced any lack of functionality with Creatio. The vendor offers numerous capabilities. We are happy with the product and service we receive.
  • We reduced manual workload and increased the speed of customer onboarding by 15%.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

Yes

Would you buy Creatio again?

Yes

The system has an intuitive interface.
Our requests are processed on time.
Creatio is an excellent fit for any company that wants to keep up with the changing business demand. It
offers both out-of-the-box functionality and the ability to build business processes of any complexity.

Creatio Feature Ratings

Visual Modeling
10
Drag-and-drop Interfaces
10
Platform Security
Not Rated
Platform User Management
10
Reusability
Not Rated
Platform Scalability
Not Rated

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