1. Home
  2. Workforce Management Software
  3. Deputy Reviews
  4. User Review of Deputy
Very close to being practically perfect
November 11, 2021

Very close to being practically perfect

Roxie Rhodes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy for everyone except the MD who receives a salary. We use Deputy because everyone is on a flexible working arrangement and therefore we need it to keep track of people's hours. Although there are not many of us, it is certainly much better for us to use a digital timesheet, such as Deputy, rather than paper timesheets which we were using previously. Everyone in the company uses them to clock in and out and register their lunch break, although often people forget to log their lunchbreak - even with their reminders - so I manually add those in each week when I approve everyone's timesheets.
  • People keeping track of their own hours
  • Makes payroll easy at the end of the month
  • Very easy to add new employees
  • I really like that you can have each employees emergency contact on the app in case something happens
  • I do not like the constant reminders that you need to take a break in the middle of your shift. I would like to be able to control if that is on or off and if on, how many hours into a shift it gives a reminder.
  • I would also like to see prefer to see a reminder appear at 6pm reminding people to end their shift as they often forget.
  • When I use the messaging function on Deputy, it appears that people do not see it, so I would like to have push notifications for that.
  • Definitely improved the accuracy of our Payroll
  • I think it probably saved time with payroll

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deputy go as expected?

I wasn't involved with the implementation phase

Would you buy Deputy again?

Yes

I find the app very easy to use, it's intuitive, everything is where you think it is, and it's easy to go back and change things after the event which is very handy. I've marked it down by one because there is a very annoying feature that whenever I try to change by break to an earlier time it seems to have a little malfunction if the end time is even a minute in the future.
I think Deputy is great for our needs as a simple log in and log off system. I do not know if it would work for more complex companies. For example, another company I work for would like a system which can tell which project a person is working on, and I think Deputy could easily do that, but it doesn't currently have the ability to be working on one thing and then another.