Great system for sales to find contacts quickly!
November 26, 2019

Great system for sales to find contacts quickly!

Meredith Mackay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DiscoverOrg

My organization used DiscoverOrg for a search engine to find companies and contacts that were in our field. You can have access to many different levels of an organization, mine mainly used it for HR contacts so we had access to the HR level and C-suite level. This tool was amazing for the sales department because it allowed us to quickly find a list of contacts and companies and filter through them appropriately. DiscoverOrg also integrated with HubSpot which was my favorite part because this allowed me to quickly add the contacts and companies to our CRM without having to manually input them each time. I will say DiscoverOrg is not perfect. They don't always have accurate information and having to pay for each level of the company was annoying because my organization couldn't pay to open all the levels.
  • DisoverOrg does really well integrating with other platforms such as HubSpot CRM. This allowed me to quickly add contacts and companies.
  • DiscoverOrg has great information on each contact and company and sometimes even had a bio on a contact which helps when writing content in an email to that person.
  • DiscoverOrg was very easy to use and had great filters so you were able to find exactly what you needed in a particular area or state.
  • DiscoverOrg's pricing structure is a bit high. You have to pay for each level of a company such as HR level, C-Suite, level and so on which made it difficult to have all the contacts from a company since my organization only had two levels.
  • DiscoverOrg is not perfect. Some of the contact information was very outdated or incorrect which made things difficult at times but that is with any search engine.
  • DiscoverOrg helps your sales department by getting accurate more quickly so they can spend less time researching and more time selling.
  • DiscoverOrg helps your organization by spending less time on Admin work such as uploading companies and contacts with their great integration.
  • DiscoverOrg is expensive though so you want to make sure you are getting enough contacts out of it as possible in order to sell more to cover the costs.
Depending on the field you are in that is why you choose DiscoverOrg. For HR department information, DiscoverOrg definitely had the best content and information but if you are looking for more healthcare based then Definitive might be the way to go. I would recommend getting a sample from each and see which content you like more.
Scenarios where DiscoverOrg is well suited: one being when you are trying to find a list of contacts in your territory or state and you need as much contact information on each person as possible, you can either google which would take forever or you can use DiscoverOrg to build a quick list and import those quickly into your CRM.

DiscoverOrg (discontinued) Feature Ratings

Advanced search
8
Identification of new leads
7
List quality
9
List upload/download
10
Ideal customer targeting
8
Load time/data access
8
Contact information
7
Company information
7
Industry information
8
Lead qualification process
8
Smart lists and recommendations
9
Salesforce integration
10
Company/business profiles
8
Alerts and reminders
8
Data hygiene
9
Automatic data refresh
8
Tags
7
Filters and segmentation
9
Sales email templates
8
Append emails to records
8