Helpful. Easy. Awesome.
Samantha Rineer | TrustRadius Reviewer
January 24, 2020

Helpful. Easy. Awesome.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DonorPerfect

DonorPerfect is used only by our development department. It is where we keep records of all of our donors, prospective donors and giving.

The staff at DonorPerfect have always been wonderful in helping me understand the system, as well as, talking me through how to get the information I need in the easiest way possible. The software is easy to use. I like that it is intuitive and we can customize it for our organization.
  • Support is always helpful and is immediately available.
  • Their conferences are very informative and worthwhile.
  • It is very user friendly.
  • Their events management portion needs work. It is not easy to use or integrate well within the records.
  • Donor record keeping is easier than ever.
  • Customizing the records and what can be tracked is great.
Staff at DonorPerferct are always available via chat and phone. They are always incredibly helpful and can help me work through an issues I have.

Do you think DonorPerfect delivers good value for the price?

Yes

Are you happy with DonorPerfect's feature set?

Yes

Did DonorPerfect live up to sales and marketing promises?

Yes

Did implementation of DonorPerfect go as expected?

Yes

Would you buy DonorPerfect again?

Yes

It is good for beginners as their support staff is helpful and always available. It is can be customized to your needs.