Thanks for reading!
November 16, 2015
Thanks for reading!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
Gainsight is being used by the customer success department to keep track of our clients during their life cycle. We use it to track their success and health as a business partner and keep track of how engaged they are and how much they're using the platform.
- Reporting, not easy to set up, but great to finally see.
- Integration with Salesforce, makes things way easier.
- Support, they are very helpful.
- How difficult it is to set up the various reporting [options].
- Success metrics
- Reporting
- None
I didn't select, I just use it.
6 to 10 people