Gong - worth the investment for more sales
Updated May 24, 2022
Gong - worth the investment for more sales
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I use Gong to review intro calls and demo calls. It is widely beneficial for me to go back and listen but also see the text that has been attached to review key parts of the discussion which gives me a better understanding of the convo the 2nd time around. I am allowed to hear things I might have missed the first time which helps me close more deals a I'm paying attention and listening the customer outside of the call.
- Translates talk to text
- Easy to use and share with external prospects
- Talk time comparison
- Easy to share internally to strategize
- Sometimes the talk to text translation is a bit off
- More sales
- Go back and review calls that I didn't take notes on
- Share specific questions from the customer mouth to engineers for answers and context
Yes, more understanding which = sales.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Using Gong
Sales and engineering
unknown
- Sales - review calls with internal counter parts and prospects
- Sales - training
Evaluating Gong and Competitors
Not Sure
I wasn't part of the DM process
Gong Implementation
Gong Support
| Pros | Cons |
|---|---|
None | None |
unknown
n/a - never used support
Using Gong
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
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