No complaints!
June 27, 2023

No complaints!

Andrew Baber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

Really gives us insights to the conversations with prospects we have and defines what hat we spend our time on In The meetings. We are able to go back and review past meetings and see exactly how much time we spent talking to prospects in the meeting and how much time they talked as well.
  • Time management
  • Analytics of conversation
  • Reviewing calls
  • Easier to turn off recording within zoom
  • Less emails sent about my recording
  • Send recording to coworkers that were added as well automatically
  • Time saved in asking colleagues how it went
  • Greater alignment with AE to SDR
  • Increased accuracy of calls
Gong was automatically set up for me and it automatically records all of my calls and phone calls that I actually talk with someone. All I have to do is go to Gong and watch all of my recording that are on the homepage. Not a very hard platform to use.
Gong pretty accurately analyzed the conversations I have with prospects to give me extremely relevant information on what the call was about. It can analyze and tell if we talked a lot about price or product functions. Good to rewatch and see where I need to focus more on. Thank you Gong!
We can tell that customers are more concerned with price right now from the Increased conversation within the first calls, so now we have been able to roll out a better pricing structure to account for the economic climate. It also is able to tell us what customers tend to talk about.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Gong is very appropriate to use as like athletes watch film to prepare and also to analyze where they could have done better. It is also very valuable for others in the organization to also review calls without having to ask how the calls went from the ones who held the meeting.