Overall Satisfaction with Gong
I use Gong to keep detailed notes of my calls with clients. Gong allows me to focus on the conversation with my clients rather than focusing on taking detailed notes.
- Transcription
- Record
- Heat Maps Insights
- Pipeline Management
- Auto Emails with recap
- Saves me 5 hours a week
- Increases close rate by having better notes
It has not yet
I feel the insights need work at the user level. However the emails with macro analysis are very helpful to understand macro trend
Gong is superior in transcription and recording
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes