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Gong.io is amazing for teams
March 05, 2020

Gong.io is amazing for teams

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Our Commercial Sales Team is currently using Gong.io to review calls and share calls with our customers. It's also extremely useful in terms of knowing if a prospect has watched a call, and we use it to leave comments on each other's calls as well.
  • Analytics: the team stats are very useful and really insightful.
  • Call sharing: super easy to share calls and see if a prospect has viewed them.
  • Tagging and commenting: great for teams.
  • Call pages can sometimes be confusing to read as there's so much going on.
  • Would love an easy way to integrate Gong on cellphone calls.
  • Sharing snippets of calls makes it easy for prospects to review and share with upper management, getting deals closed faster.
Our onboarding session was awesome! The CSM gave a ton of great examples and used a team member to show our exact instance of the platform. I also love the fact that they have office hours—such a fantastic way to encourage interaction and adoption.

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong.io is amazing for teams—it encourages collaboration and is an easy way to share best practices and examples with new reps. It would be less appropriate in a situation where a ton of cellphone calls are made, or there isn't a lot of team collaboration.