Gong.io helps to drive sales and visibility

It is being used by departments. It helps sales to stay organized while giving the higher-ups access to not only our deals but visibility into our progress.

Gong.io has alerted me to deals that are missing touchpoints, information, and helps me to rejog my memory on where I last left off. Instead of having to take detailed notes, I can rely on the transcript feature to help me weed through the noise and show up present on my calls.

I wouldn't say it helps me with trends, but it does help me identify buzzwords, when pricing is necessary, and partners that my customers are leveraging. Gong.io is able to truncate all of the important information into one view for me.