Groovy
June 18, 2021

Groovy

Mark Cabahug | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It's used by all of our departments as a dialer. In my own department, we use Groove as a dialer to do outbound calls.
  • Auto dial
  • Creating a log
  • Very easy to use
  • Very easy to setup
  • The auto creation of log sometimes has delays
  • It would be best if it can generate a call URL right away
  • Auto dial
  • Url creation
  • Creating a log
  • It really helped me to do complete my tasks day to day
  • By completing my tasks, my company would also generate income
  • But beyond that, I can no longer speak in behalf of the company since I only have limited resources
Due to its user friendly setup and such simple tool to use.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

It is well suited for calls that needs to be recorded since the URL link is auto-generated, However, its less appropriate when it fails to do so.