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HootSuite Pro Review
October 24, 2013

HootSuite Pro Review

Erik Blair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite Pro

  • Handles multiple accounts and platforms with ease.
  • Reduces my time logging in and out of several accounts and improves my productivity.
  • Sometimes the Twitter API stalls or slows the updating of data.
  • There is no such thing as a quantifiable ROI with social media.
I pay for the Pro account because I get unlimited accounts, platforms and profiles.

Using Hootsuite Pro

1 - Just me
  • Social Media productivity.
  • Ease of listening, responding, engaging.
Totally hooked and pleased with the product.

Evaluating Hootsuite Pro and Competitors

Prior to Hootsuite Pro, I was using the standard Twitter App.

Hootsuite Pro Implementation

Hootsuite Pro Training

  • Online training
  • Self-taught
Nice tutorials.
Yes, I taught myself most of the process.

Hootsuite Pro Support

Had a couple of questions, tweeted to support and was very happy with the response.

Using Hootsuite Pro

Works on cell phone and laptop computer with multiple platforms and accounts.

Hootsuite Pro Reliability

Better than 99% of the other apps and platforms I use.
The only reason this does not get a 10 is because the Twitter API sometimes is slow to update HootSuite.

Integrating Hootsuite Pro

Relationship with Hootsuite

All spelled out online. No sales hype, no salesperson. Simple.