Best CRM I have used
August 10, 2021

Best CRM I have used

James Kenny | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I love using Hubspot CRM, it speeds up the work I do and saves me from having to remember to do tasks.

It is very easy to use. I would recommend this to anyone, in fact, I do recommend it daily to people as I am such a big fan of the technology
  • Stores customer date
  • Syncs with Gmail
  • Tasks help to manage my day
  • I manage my pipeline
  • I like everything about it
  • I like everything about it
  • I like everything about it
  • For me as a user, the best thing is that it allows me to have more time to do other things
  • The pipeline view is great
It is much better than any other CRM I have used and this includes Salesforce, Sugar, and many others
It is better than all of them and to start out it is free so great for any company starting out and things can be added along the way

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is great for a small company and they can scale up and use other functions as they grow

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
9
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
10
Pipeline visualization
10
Customizable reports
Not Rated
Custom fields
10
Custom objects
9
Scripting environment
Not Rated
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
6