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CRM Cloud Solution
August 10, 2021

CRM Cloud Solution

Nick Tobin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is used throughout our whole company. In the Sales Team, it enables us to reach our prospects quickly and efficiently. It tracks the full life cycle of lead generation into completed deals. It also is easy to add in contacts, set up tasks, and reminders that are sent straight to your inbox first thing in the morning.
  • Templates
  • Automated sequences
  • Creation of target lists.
  • Importing of Linkedin contacts.
  • Sales forecasting
  • Lead generation and tracking
  • Deal visibility
  • Forecasting
Having been in recruitment for the best part of ten years. This is by far the easiest and effective system I have used.
It is centralized within both our Sales and Marketing Teams so we are able to work closely and effectively to achieve our sales targets.
I have used Fast Track, Bullhorn, Bond Adapt, and Salesforce to name a few. HubSpot is definitely the easiest to use—these other systems are complicated, clunky, and difficult to achieve standard organizational tasks.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Slack, Microsoft 365 (formerly Office 365), Google Sheets
Hubspot is ideal for startups to medium-sized businesses that want to track sales and customer service targets. It has easily accessible reporting that can keep your team accountable.

HubSpot CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
8
Quote & order management
8
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
9.3
Task management
10
Billing and invoicing management
8
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.3
Custom fields
10
Custom objects
9
Scripting environment
8
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
9.5
Marketing automation
10
Compensation management
9
10.0
Mobile access
10