Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

keep track of customers and leads!

Pros and Cons

Keep track of my calls
Show me my dashboad detailed
Use templates to facilitate my emails

easier steps to create a deal, sometimes it takes a long time
show the filled spaces first. Too many things displayed

Return on Investment

time saving
avoid calling a customer twice
keep the information updated

I used only another one before working with HubSpot and this one was definitely more features included, in comparison. I don't have to go to emails so much or any other platform. I can call from there, send emails, keep notes, create tasks, everything. I really like using this system

Alternatives Considered

I dont remember

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Slack, Aircall, Google Sheets

Likelihood to Recommend

I believe is very appropriate and necessary for sales teams, because you can keep track of the customers, see the history, send emails, and do everything you need in the same place! Probably it won't be very necessary for support areas I think. But is very useful with customer-related areas!

Hubspot is making my sales journey easier

Overall Satisfaction with HubSpot CRM