Hubspot is making my sales journey easier
December 15, 2021

Hubspot is making my sales journey easier

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

keep track of customers and leads!

Pros

  • Keep track of my calls
  • Show me my dashboad detailed
  • Use templates to facilitate my emails

Cons

  • easier steps to create a deal, sometimes it takes a long time
  • show the filled spaces first. Too many things displayed
  • time saving
  • avoid calling a customer twice
  • keep the information updated
I used only another one before working with HubSpot and this one was definitely more features included, in comparison. I don't have to go to emails so much or any other platform. I can call from there, send emails, keep notes, create tasks, everything. I really like using this system
I am able to see where a lead or information is coming from. Also, I can see the subscription and the times a customer has checked our emails and webpage.
I dont remember

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I believe is very appropriate and necessary for sales teams, because you can keep track of the customers, see the history, send emails, and do everything you need in the same place! Probably it won't be very necessary for support areas I think. But is very useful with customer-related areas!

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
8
Workflow management
6
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
9
7.3
Case management
5
Call center management
10
Help desk management
7
10.0
Lead management
10
7.5
Task management
5
Reporting
10
6.0
Forecasting
4
Pipeline visualization
8
Customizable reports
6
Customization ()
Not Rated
Security ()
Not Rated
Not Rated
Social engagement
Not Rated
7.5
Marketing automation
7
Compensation management
8
10.0
Mobile access
10

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