Simple and adoptable CRM!
June 30, 2022

Simple and adoptable CRM!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot for outbound prospecting and deal tracking. It has helped me organize, simplify and automate my outbound process giving me time to use elsewhere. My outbounds are extremely customized and at a volume that I need.
  • Simplicity.
  • Customization.
  • Integrations.
  • Academy.
  • Customer support!
  • Ability to update product features quicker.
  • Ability to put someone back in a sequence at a specific step if they are taken out.
  • Ability to put report views in a dashboard.
  • 100% sales adoption.
  • Increase in meetings booked.
  • Increase in touch points with MQLs.
HubSpot's ease of use is one of its strongest attributes. Very intuitive.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Great for teams with less experience CRM users because of the ease of use and great customer success platform.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
8
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
9
Email marketing
9
Task management
10
Billing and invoicing management
8
Reporting
7
Forecasting
9
Pipeline visualization
9
Customizable reports
8
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
9
Social engagement
8
Marketing automation
10
Compensation management
8
Mobile access
10