HubSpot CRM is the by far the easiest to use sales tool.
May 25, 2023
HubSpot CRM is the by far the easiest to use sales tool.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
I use HubSpot CRM to connect my data, teams, and customers on one platform to help grow my business. We use it to manage the entire sales process, from initial outreach to contract closing. I like how I'm able to get an up-to-the-minute view of my entire sales funnel on a slick dashboard that allows me to sort deals won and lost, appointments scheduled, contracts sent over, and track performance against quotas I set in one simple view. I like how I'm able to track customer interactions automatically, syncing with Outlook to capture every call, email, or meeting as it happens.
- Ease of use - slick dashboard view of my entire sales funnel allows me to sort deals won and lost, appointments scheduled, contracts sent over, and track performance against quotas I set in one simple view.
- Real-time data - tracks customer interactions automatically, syncing with Outlook to capture every call, email, or meeting as it happens.
- Lead management - every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes, so I never need to dig through a messy inbox or spreadsheet to figure out where a relationship left off.
- The one area they need to fix is adding the lead source. Despite adding a lead source, I still get reminder emails and find the space empty, only to add it once again. This is becoming irritating. This issue couldn't be resolved despite our IT team trying to fix it. They need better UX or templates to change the mood or the look and feel. Adding details all day every week can be boring. Themes can help fix the mood. Apart from the above improvements, I don't find any other areas to improve in the next release.
- This solution could be improved if it offered more opportunities to customize how it is used, including adding different rules.
- Ability to add contacts to multiple cadences at the same time.
- Shorter deal cycles.
- Revenue growth.
- Lead generation.
The solution has made an extremely positive impact between sales and marketing. I like how you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline; you can see who viewed your messages and who hasn't, etc.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes