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Miles ahead of all other CRMs!
July 07, 2023

Miles ahead of all other CRMs!

Justin Chagin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Manage sales pipeline - excellent for follow up and tracking inbound leads. It has made managing my day to day pipeline painless and easy to track engagement. I am able to create email sequences easily and it allows me to manage several leads without forgetting to follow up or check up on clients.
  • Pipeline management
  • Clicks/views engagement
  • Email follow up
  • Email formatting directly from hubspot can come off as sloppy or in different font
  • Shorter deal cycles
  • Payment for our service easily integrated in hubspot
  • Cost savings on marketing with integration of linked in, website, etc
It is miles ahead of all other crms I have used. The only other crm I have used in the past is oracle crm. The loading/buffering time was unbearable, quoting and inventory management was extremely slow and unreliable. Although my sample size is small, I would always recommend hubspot over any other crm.
It does not even compare. There was limited marketing collaboration with oracle and we mainly used it for sales pipeline, inventory management, order tracking, etc. the time it took to get from opportunities to leads was extremely frustrating. I like how hubspot makes it extremely easy to navigate from contact pages, deal pages, etc.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited for sales pipeline management and follow up with leads. We get several hundred LinkedIn from submissions and website submissions a month. Hubspot is great with sorting these and being informed on their interest with our company. It is a seamless integration with other social media platforms and gives us instant sight on where it is coming from.

HubSpot CRM Feature Ratings

8.7
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
2
Interaction tracking
10
5.3
Case management
5
Call center management
3
Help desk management
8
10.0
Lead management
10
Email marketing
10
5.7
Task management
5
Billing and invoicing management
2
Reporting
10
8.7
Forecasting
6
Pipeline visualization
10
Customizable reports
10
7.0
Custom fields
6
Custom objects
10
API for custom integration
5
8.5
Role-based user permissions
7
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
7.5
Marketing automation
10
Compensation management
5
5.0
Mobile access
5