HubSpot - the ultimate Sales and Marketing platform
December 21, 2023

HubSpot - the ultimate Sales and Marketing platform

Tony Ausick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Helped with creating a clear pipeline and understanding the entire funnel throughout the sales cycle. Automation and sequencing has helped with our marketing and MQL/SQL strategies along with understanding full reporting throughout the sales and marketing process. Hubspot has become a nucleus of our operation in which it has fully become a hub for all sales, operation, and marketing content. It's easy to user UI and formatting has been helpful for our team in every aspect.
  • Workflow automation
  • Creating custom and sample reports throughout platform
  • Contact and Company information hub
  • Pipeline creation and automation
  • Marketing sequencing and reporting
  • iPhone application needs improvement
  • Attachments and ease of drag and pull to and from deals/contacts
  • Has helped on following up with automated tasks for reminders
  • Highlighting older deals that need some help
  • Helped minimize expenses on marketing team and creating automated messaging for clients
Can't tell you, this is my first time using a CRM software.
N/A - Only used Hubspot

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Sales pipelines and client information hub
Operations and sole ticketing information
Sole purpose of payment processing doesn't look great. Invoicing documentation needs work

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
5
Interaction tracking
9
Case management
8
Lead management
8
Email marketing
9
Task management
7
Reporting
8
Pipeline visualization
9
Customizable reports
8
Custom fields
9
Custom objects
9
Role-based user permissions
8
Single sign-on capability
8
Mobile access
2