Easy to use with a great feature set | TrustRadius

Use Cases and Deployment Scope

We use HubSpot for Sales and Marketing, routing all our inbound and outbound activities through the CRM

Pros and Cons

Workflow Automations
Sales and Marketing Sequences
Integrations with 3rd party platforms

AI based suggestions while writing templates

Return on Investment

HS has helped us understand which leads to target to improve conversions

Usability

9

Much easier than competitors, specially Salesforce

Alternatives Considered

Salesforce Sales Cloud

Much easier to use

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Sakari, 8x8 Contact Center, Slack

Likelihood to Recommend

It is easy to use and works great for small to medium businesses specially in the SaaS space. More customization options would be helpful