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Honest review of HubSpot from an SDR's perspective.
March 29, 2024

Honest review of HubSpot from an SDR's perspective.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM to keep my leads' data up-to-date and ensure everything is in its place.
  • Filtering data based on custom properties.
  • Storing all kinds of data I need.
  • Creating and managing different types of tasks.
  • Integrating with my other software.
  • Better filtering using multiple objects.
  • Better sequences with time delay.
  • Bulk adding leads to deals.
  • It allows me to get rid of other sequencing software.
It's connected with CRM already, so it's easier to maintain.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

It's well suited for keeping the leads' activities' history to ensure you won't miss anything.

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
9
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
7
Interaction tracking
5
8.0
Case management
7
Call center management
7
Help desk management
10
8.0
Lead management
8
Email marketing
8
7.0
Task management
9
Billing and invoicing management
6
Reporting
6
7.0
Forecasting
6
Pipeline visualization
6
Customizable reports
9
9.0
Custom fields
10
Custom objects
9
API for custom integration
8
8.0
Role-based user permissions
8
Single sign-on capability
8
6.0
Social data
6
Social engagement
6
6.0
Marketing automation
6
Compensation management
6
6.0
Mobile access
6

Using HubSpot CRM

Evaluating HubSpot CRM and Competitors

Not Sure
  • Integration with Other Systems
  • Ease of Use
I'd check the sales automation tools like sequences and filtering options