Overall Satisfaction with HubSpot CRM
As an online education company, we require streamlined processes and data flow to operate efficiently. Hubspot supports our lead generation/nurture, student communication, data integration with other management software, and revenue tracking. This allows our staff to utilize automation and templates to quickly complete their daily tasks while providing students with a streamlined enrolment process. Using an alternative CRM before Hubspot provides a cost-effective and highly efficient solution that has increased operational efficiency.
- Easy-to-use platform, simple navigation, and data entry that creates a good user experience.
- Integrations with critical software and platforms across all arms of our business.
- In-depth analytics that provides clear data on staff and organizational performance (i.e., revenue and sales tracking).
- Logging of communication to easily refer back to previous emails/calls/etc, including call recording, which is also useful for compliance and training.
- Different subscription options allow more personalized use of features instead of Sales, Marketing, or Service.
- Reduced manual data entry by around 25%.
- Increased efficiency in the lead contact process by over 50%.
Hubspot is far superior to our previously used CRM, providing more automation and visibility of individual/company performance. It is also more cost-effective for multiple staff members and provides them with functionality to speed up their processes and complete their tasks more efficiently.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes