Trusted Community Platform to build your Community

At our organization, we utilize Khoros Communities as a customer and partners' community. We have built this community to cater to our customers, partners, and prospects. The Netskope community helps in sharing the influence of industry-based Netskope solutions and the latest events, including webinars and technical workshops that we host for our customers.

Khoros Communities addresses crucial business problems by enhancing customer engagement, streamlining support processes, and gathering actionable insights. By cultivating an active and supportive online community, we have created a platform where customers can connect with each other and our brand, driving satisfaction and loyalty. The self-service resources (Knowledge Base, Blogs and Idea's) and support tools (Slack) available within Khoros Communities have streamlined our operations, reduced the quite fair amount of workload on our teams. Lastly, the platform acts as a valuable source of customer feedback and insights, allowing us to continuously improve our products and services.

Khoros Communities tackles is improving customer engagement. By providing a dedicated platform for our customers to connect, collaborate, and share their experiences, we have created a vibrant community where they can interact with each other and with our brand. This fosters a sense of belonging and loyalty, ultimately leading to increased customer satisfaction and retention

These tools are very helpful. Except analytics

The Impact of gamification is very high at the moment, We are in progress to lauch our super user program. We will see how it goes with the current OOTB features.