LogMeIn Central - a great tool for remote management
November 22, 2017

LogMeIn Central - a great tool for remote management

Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with LogMeIn Central

LogMeIn Central is used by all employees in our service group to manage workstations and servers. It is one of several software tools we utilize to remotely connect. Central does a great job managing the servers and workstations into groups as well as providing downloads for deployment of the software at managed clients.
  • Extremely flexible and useful remote access tool.
  • Superior ability to manage, rename, and organize servers and workstations.
  • Create reports regarding online and availability.
  • Management of devices can be buggy at times, slow to delete, etc.
  • Occasional issues with installation causes duplication on machines in Central.
  • Does not provide ability to download full deployment via Windows Group Policy. (Need to manually connect to account)
  • The cost for LogMeIn Central has consistently rose as the years have gone on.
  • Raise in cost has forced changes to use and constant purging of older machines no longer checking in.
  • Overall, the software is extremely useful and highly recommend, even for the current price.
My company has used LogMeIn for so long that it would be extremely time-consuming to completely switch. That being said, it is a superior tool to other remote access software such as TeamViewer. While the competitors are worthy, LogMeIn is still the best in class. That is how they are able to get away with product price increases.
LogMeIn is a great standalone (or secondary) remote access system. Most monitoring systems provide built-in tools for remote management and connections. LogMeIn is extremely useful at least as a secondary system if not primary. It does a phenomenal job of forcing reboots to inaccessible machines. It may not be the best software if you are cost conscious as they appear to raise the price annually.

LogMeIn Central by GoTo Feature Ratings

Screen sharing
9
File transfer
7
Instant message
7
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
9
Monitoring and Alerts
Not Rated
Multi-platform remote control
10