Offers a variety of templates that allow our business to solve cross-departmental issues
October 04, 2021

Offers a variety of templates that allow our business to solve cross-departmental issues

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Lucidspark is being used to re-engineer the architecture of our SharePoint documentation across the organization. Specifically, with Lucidspark, we're able to cross-collaborate across different departments on structuring our vital information in an easy-to-use platform. Its intuitive platform enables us to create a work process flow that is adjustable, yet comprehensive enough to account for all individual cases of usage.
  • A wonderful selection of templates to choose from for any of your business or personal needs.
  • An adaptable structure that allows you to easily make changes on the go as business requirements are adjusted.
  • Cross-collaboration with many users in the organization, irrespective of their departments.
  • I think it can take some time to get over the learning curve of Lucidspark in comparison to competitors.
  • There could be more options for shapes and colours readily available for a user to select.
  • The user interface could be improved (right now it's mostly neutral tones).
  • Lucidspark has definitely saved our company hours of time as we're able to visualize together what's been done for the project flow.
  • Rather than each having our own documentation on the project scattered, we're able to use Lucidspark to create a shared and updated list of our goals, objectives, and overall project flow.
  • Since Lucidspark is on the cloud, we don't have to worry about losing our most important progress and always have only one place we need to reference, ultimately boosting our productivity.
For its basic functionality, Lucidspark is very intuitive and easy to jump into using. There are many templates a user can start to use, or if they are so inclined, it's pretty easy to even start from a blank slate. When a user wants more functionality associated with the platform, it is a bit more of a steeper learning curve (e.g., conditional formatting).
Although Lucidspark has deep integrations with Slack and Google Drive, we've never had to use this functionality of Lucidspark. It's great to know that such integrations exist; however, we don't specifically use either Google Drive or Slack within our business. I'd imagine having access to these integrations could save the company time.
The overall performance of Lucidspark as a virtual whiteboard is great in terms of saving time and collaborating during calls. Especially during the pandemic, it's been invaluable to have a virtual whiteboard when we're unable to meet in an office setting and use an actual visual aid in discussing and sharing ideas.
To be honest, I personally haven't had to reach out to Lucidspark's support team because I haven't encountered any issues or questions, as of yet. From what I've seen though, they have tons of resources (e.g., videos) to help clients when they're stuck with a problem or want to elevate their usage of Lucidspark.

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Specifically, Asana has great functionality in terms of project planning and keeping track of tasks in an agile manner. However, when it comes to visualizing a broader scope for our business, Lucidspark wins out every time. There are so many templates to choose from in Lucidspark, whereas in Asana, it's pretty much focused on just project planning.
Overall, I'd recommend Lucidspark to a colleague because of its wide functionality and ability to solve many types of problems faced in almost any department. For example, there is a template available to brainstorm with virtual sticky notes, that I'd imagine almost any department could benefit from. I'd say it's a bit less suited for personal project planning - it can be used in this way, but it seems to be more built for collaborative projects within a business setting.