An invaluable collaboration tool
September 28, 2021

An invaluable collaboration tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is a fundamental brainstorming and communication tool, especially when a large part of the staff is working remotely. We have used it in workshops, dissemination activities, to support business cases, but also for individual and small team planning. It became a fundamental tool in remote working and is now used across the entire institution, supporting interaction across teams, between academics, students, IS, and professional services.

Pros

  • Mind mapping.
  • Interactive creation of boards.
  • Team brainstorming.
  • Graphical communicate complex concepts, like journey maps.

Cons

  • Exporting of maps and diagrams.
  • Made change faster.
  • Fostered communication amongst different areas of the company.
The small difference between the web-based version and the app is sometimes it's a bit difficult to get used to. The sharing features are not particularly intuitive, so I am never sure what am I sharing with who.
We have mostly used it as a stand-alone app. However, exporting diagrams to other apps could be improved. It is difficult to get high-quality images that can be used to explain large diagrams.
For the last year and a half, we have been working almost exclusively online and Miro has made cooperation possible. When back on campus, we felt we missed the ability of multiple users working on a single Miro board when we were not in front of our personal computers.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

We tried to use products by Microsoft, including whiteboard and OneNote, and the experience was terrible by comparison. Miro is designed from the ground up to be a collaborative tool and that shows when we tried to use it in that setting.
Miro is the perfect whiteboard solution when working with small or large teams. We have used it for brainstorming, workshops, mind mapping, user journeys, with teams ranging from individuals to 40 individuals in different locations. The only drawback is that, particularly with large groups, it is useful to pre-populate a board with notes and post-its users can drag and edit.

Using Miro

  • UX developers.
  • Academic Staff.
  • IT Staff.
  • To keep a record of workshops.
  • To map users' journeys.
  • To mindmap research projects.
  • In teaching.
  • In design projects, to monitor progress.
We couldn't live without it.

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