Real truths about Miro from a business perspective
September 30, 2021

Real truths about Miro from a business perspective

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is being used within several different teams, across the organization, to allow for better ideation during remote work. As an innovation company, it is difficult to collaborate in Microsoft Powerpoint (because edits are not live and because of the space limitation) and in Google Slides (because of the space limitation). So, Miro solves both those problems, allowing engineers, PMs, business and customer teams to draw up new ideas in real-time and without space limitation.

Pros

  • Showing team edits live.
  • Having templates for easy structuring + easy getting started.
  • The exporting functions are helpful to capture and share the work with others.
  • The guiding lines in the board are helpful for better organization.

Cons

  • Our team tried to figure out the voting feature and it didn't work properly so we gave up.
  • The frames are not quite as intuitive as they could be.
  • It's annoying that some shapes adjust differently (for eg: why can't sticky notes be reshaped vertically while boxes can?). The inconsistency is confusing/frustrating.
  • The fact that some writing features are available in only some shapes/items is really annoying because of the inconsistency.
  • Allows for impressive ideation structuring in a fraction of the time.
  • Ensures each team member has a voice during remote planning sessions, as everyone can contribute to the board during meetings.
  • Encourages users to think more structurally and visually to present ideas.
The organization of files in Miro is not very intuitive and not as useful as being able to group into folders. Also, the search engine is atrocious making the implementation a bit difficult for large teams, especially if all using one account as can only create projects. If there is a way to group into folders, it is not easily identifiable.
Does not (seem to) integrate very well with our other suites, as we use Miro as a standalone program compared to others frequently used by tech startups. The exporting function is the most used function to connect Miro to other applications or to non-Miro use cases. If there is a way to better integrate, it is not easily identifiable.
It has impacted the team a great deal because we are based all over the world. Being able to have a software that allows each teammate to participate live during an ideation session is invaluable because all ideas can be captured in real-time without lag. When the team is prepped/comfortable with using Miro, it can make collaboration more efficient and meaningful.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Easier to use, allows for live editing with teammates, has limitless space, has easy to use templates for easy structuring of thoughts and ideas, can be taught in less time than professional editing software, doesn't require download application onto a computer, allows for collaboration across teams, can build in many different directions
It is well suited for big and broad ideation or system planning or for complex diagramming that requires unlimited space. It is not well suited for user design items, presentations, or for simple sharing of ideas or messaging, due to its limitless nature. The teams use it for ideation sessions when teams are remote, but don't use it if there's a client, or if mockups or corporate presentations are required.

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