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Quite a good experience (but some place for improvement)
October 25, 2021

Quite a good experience (but some place for improvement)

Juliette Griesemann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is used by a department for the moment but will be used more broadly in the future. For our department, it allows us to brainstorm and ideate together on ideas, features, user journey, user cases about products and services that we are designing. In the future, we could use it with other UX/CX designers in other public agencies and maybe other governments to ideate together on common problematics and how to tackle these problematics.
  • Allows ideation between a lot of people.
  • Quick wireframing as a team.
  • Mapping things.
  • Difficult to discover new features if we didn't see them from someone else.
  • In the dashboard, we don't see what the board looks like before clicking on it.
  • Can't select different elements with one movement of the cursor.
  • It's too recent in our work to provide some feedback on these points.
Just implemented the paid version and I don't really see the difference for the moment. When I export a document, it still says that I need to upgrade my version in order to export it in a larger size. For the free version, as I remember, it was quite simple to implement and I understood it quite rapidly.
It's really easier because it's not just about endless conversations anymore. It's about creating things together, giving space to everyone to speak up and share their thinking (out loud or discreetly by just writing things). It's really a great alternative to a physical whiteboard, and is even better in some points: for example, you can easily translate it into a clean document you can keep in your record (while a real whiteboard will be erased one day and you can just take a photo and then produce a clean document with this photo). It saves time.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

It's really best to collaborate quickly and with a lot of people at the same time, that don't necessarily have any knowledge about design software.
It's perfect for collaborating with people and even to work alone, in order to map things fastly It's easy to understand how simple things work (but there are a lot of unknown functionalities that you have to search on Google to figure out how it works) Not so easy to know what the cursor does (select different objects, scroll in the document or click on something, etc.)