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Miro rocks!
Updated September 26, 2023

Miro rocks!

Paola Carceles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We run internal workshops and ideation sessions with customers. To create new products, but also discuss new ways of working and processes.
  • Working collaboratively with other teams in live.
  • Nice visuals and attractive way to present.
  • Loads of existing templates matching each of your new needs.
  • Audio and video could be improved.
  • Importing images from computer (cannot do copy and paste).
  • Saving content in a high quality document.
  • Running projects faster.
  • Getting the buy-in of stakeholders of proposed projects.
  • Getting more people to input offline in their own time.
Would give a higher rating if the video and audio were better. Great that it can be used also offline and that one can see the latest changes.
Massively, no need for trips for internal meetings, 80% fewer trips with customers, much more efficient sessions than before, and always on point.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Many more features and keep updating these and adding new ones very often.
Working collaboratively with other peers and with customers avoids unnecessary traveling. However, we still need Teams or other video tools running in parallel as the quality of the video and audio is better.

Using Miro

  • Customer workshops
  • internal training
  • internal team building
  • new features in AI
  • Keep exploring AI
Best tool in the sector so far

Evaluating Miro and Competitors

Yes - Whiteboard
  • Ease of Use
how easy to use it virtually without prior training
I won't touch a thing

Miro Implementation

  • Implemented in-house
Change management was minimal
  • people's mindsets and not liking change
150 - that I know of, bur probably many more

Miro Support

support received when asked
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
I am not sure
prior to a customer workshop we needed support and we got it on the day

Using Miro

best tool so far
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • using previous templates
  • presenter view to take people through the content
  • voting options
  • none
Yes - I do not use it very often