Insights leaders at Nike love Miro
November 10, 2021

Insights leaders at Nike love Miro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used for both individual project planning/brainstorming and in a multitude of creative ways across teams and groups. Currently, we use Miro in group settings to take the place of in-person whiteboarding and brainstorming, and some other teams have been using Miro for more creative discussions around desk space planning, team onboarding, and more. The key business problem it helps to address is collaboration in real-time -- since the pandemic and with everyone on Zoom, it is often difficult to conduct creative brainstorming or planning sessions that allow all collaborators to participate. Miro significantly solves that problem for us and allows those with a knack for creativity to use Miro for more engaging, creative ways to guide group discussions.

Pros

  • Provides several designs or template designs to solve for any project need.
  • Allows everyone to add, edit and build at the same time, seamlessly.
  • Allows document linking, image adding, and more to create a safe space for files and other things while brainstorming.
  • It's just awesome.

Cons

  • Sharing settings are a bit finicky. I may extend access to someone on my team but sometimes it either hits their spam folder, or I have to re-send the access link multiple times before they're able to join aboard.
  • Icon overload -- one of the best things about Miro is the diversity of features it has. However, I often stumble into wanting a clear, less icon-filled design since there are features I may not be [used at] that moment, or ones that I may hardly use. A good example is the "Apps" Miro boards can be plugged into, but we typically do not have any Enterprise accounts with a majority of those apps, so I find it distracting if I accidentally hover over that feature and it opens up the App window. It would be great to be able to "Deselect" the features or icons that show up on my window based on my needs (I currently use the Miro MacOS app).
  • It has revitalized engaging group brainstorming and discussion in the remote working-only world.
  • It provides a flexible outlet for those that like to plan projects or plan a pipeline of work in a quick way, and gives others quick visibility (vs logging it in a project planner, in a word doc, etc.).
  • It offers a multitude of creative methods for brainstorming, whether as an individual or in a group.
I have not been involved in the Enterprise-wide implementation of Miro but did use Miro as a solo user before licenses were purchased at Nike. Other than a few hiccups with the Single-Sign-On not working for me in the first few weeks of implementation at Nike, I cannot recall any major hiccups with the rollout of Miro across our teams.
In terms of project integration or socializing this tool to help others with brainstorming sessions, I would definitely say it was very easy. I think the only fallback is the time it takes Nike to extend a license to a new user, and having to wait for access to Miro.
Nike is a global company and I have a Global facing role that spans multiple teams. Miro's solution to brainstorming, a common activity I am deeply involved in or leading for various research projects or capability-driven projects, Miro has been a godsend for us during the remote working life. I can't be more thankful for having this tool in my arsenal as a researcher and insights leader at a global company.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Group brainstorming, dynamic project or pipeline planning, and fun event planning are the key use cases I use Miro for. I honestly cannot think of a scenario where I would not use Miro, except for multi-document storage.

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