Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

It is used for different purposes, in some cases, my team uses it for documentation, especially for architecture documentation, it is easy to see and modified our the way we have deployed our services and how they talk to each other. It is also used for planning sessions, brainstorm sessions, this makes an easy interaction with others. The drag and drop features inside the Miro whiteboard allowed me to customize templates into anything I wanted. Miro has smart alignment features all throughout the platform to help with symmetry. If you’ve ever used Canva, it’s a similar feeling you get when moving elements around.

Pros and Cons

Pros

Collaboration
Ease of usage
User friendly

Cons

Scroll functionally
Browser memory usage
transitions

Return on Investment

Collaboration
Distributed Teams

Implementation Rating

I have not implemented Miro in the company, I am basically a user that uses this tool. But I can say from people in the company that the implementation was easy and no big problems needed to be addressed. In general, we are quite happy with it.

Ease of Integration

Having access to so many different templates is invaluable; I am all for re-using concepts that others have found helpful, and Miro has a brilliant way to make this easy. I enjoy using Miro to work with colleagues in real-time and asynchronously; it's a very powerful tool to capture people's ideas and to enable a group of people to work through concepts together to reach a solution. I'm also a sucker for making diagrams pretty or fun so being able to search an extensive icon library or simply copy-paste images into Miro means I can do this in no time at all, and I don't feel like I am spending time on frivolous things. There are so many good things about using Miro that it's actually hard to keep this to a reasonable length! I find creating flow diagrams in Miro so intuitive, the same is true with mind maps. There is an extensive capacity for formatting in this tool, enabling me to make even complex diagrams clear and even attractive.

Collaboration

The way it balances allowing freeform expression and the right level of constraints in interaction with elements. Most tools sit in a spectrum of allowing freeform expression the same way a physical whiteboarding tool would and some rigidity, allowing itself to be more opinionated and solve very specific problems. I feel Miro lies at the exact middle and allows for enough flexibility that people have found it to be more than just for drawing diagrams, but I've seen it used to host games, facilitate workshops, and so much more.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Alternatives Considered

draw.io and MURAL (formerly Mural.ly)

Miro is a far superior tool to the traditional whiteboard that we used in the office. Previously when in the office, we would write words and add sticky notes to a wall while brainstorming or project planning. At the end of a traditional session, we would either write down the final decision or take a picture to remind us of how we arrived at the decisions we made. With Miro, we can collaborate the same way virtually, and the "wall" lives on, which allows additional asynchronous and synchronous discussions to occur. Miro also saves time as it is quick and easy to review past brainstorming and decisions along with adding new thoughts to the Mior board. Additionally, the highlighting of changes since last time is helpful to see what other team members have added asynchronously.

Other Software Used

draw.io, MURAL (formerly Mural.ly)

Likelihood to Recommend

Miro enables our team to collaborate very well remotely in a variety of ways. We use it to produce presentations, mind maps, and flow diagrams to plan projects, and technical diagrams for reference. We've even sketched up a race track which we use as a work rota -- it's your turn if you're at the back. Its' 'follow presenter' functionality is valuable to keep everyone together in group meetings too. It's proven to be particularly beneficial when collating and sharing information within a group, especially given the integration with other software such as Teams and Confluence. It is less appropriate for presentation since sometimes is hard to scroll and zoom in - out.

Comments

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Miro, the best online whiteboarding tool I've found